Pedro Villanez
Linkedin.com/in/pedro-villanez,Gilbert
Summary
Results-driven Senior Personnel Manager offering 20+ years in achieving positive human resources results for military and civilian entities. Articulate leader, skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure supervisory-level position.
Overview
10
10
years of professional experience
Work History
Senior Personnel Manager
United States Army
11.2022 - Current
- Responsible for safety, health, welfare, morale, training, and professional development of over 120 employees and families.
- Primary advisor to commander in establishing discipline, employee care, quality of life, enlisted matters, administrative actions, all unit policies, procedures, and training guidance.
- Responsible for Non-Commissioned Officer Professional Development Program (NCOPD)
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated leadership by making improvements to work processes and supervising training.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks to ensure high-quality and timely delivery.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our missions and services.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Managed and supervised over 120 employees in various environments.
- Assigned and supervised daily tasks and responsibilities to employees.
Senior Operations Manager
United States Army
06.2021 - 10.2022
- Safeguarded company assets through diligent inventory control measures that minimized loss due to shrinkage or theft.
- Spearheaded process improvements to reduce errors and increase overall quality in operations management.
- Implemented data-driven decision making to inform business strategies and drive operational excellence.
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Established robust performance metrics to track progress against objectives regularly and adjust strategies as needed for success.
- Optimized supply chain operations, establishing ten strategic partnerships with key suppliers for cost savings and improved lead times.
- Built strong relationships with 20 key stakeholders through consistent engagement, collaboration, and transparent communication practices.
- Developed comprehensive risk management plans to mitigate potential threats to organizational stability and growth.
- Collaborated with cross-functional teams for seamless execution of large-scale initiatives and continuous improvement efforts.
- Provided leadership for continual management and employee training initiatives.
- Trained and guided over 40 team members to maintain high productivity and performance metrics.
Personnel Lead Supervisor
United States Army
11.2018 - 05.2021
- Increased situational awareness for commanders by providing real-time intelligence updates on enemy positions during reconnaissance patrols.
- Contributed to overall mission readiness through meticulous attention to detail during administrative tasks such as preparing operation orders or maintaining personnel records.
- Fostered an environment of mutual respect and trust among 39 diverse team members by modeling exemplary behavior, open communication, and empathy towards individual challenges.
- Maximized unit combat effectiveness through diligent maintenance of weapons systems, vehicles, communication gear, and other essential equipment.
- Coordinated logistical support for the platoon during deployments to ensure timely resupply of ammunition, food, water, fuel, and medical supplies.
- Cultivated a culture of safety within the platoon by enforcing strict adherence to risk management procedures during all training events and operational missions.
- Enabled seamless integration with allied forces by fostering strong relationships between multinational partners during joint operations or training events.
- Enhanced unit readiness by conducting rigorous training exercises and maintaining strict adherence to standards.
- Sustained 100% accountability of personnel and equipment worth over $5M by implementing comprehensive inventory management systems.
Program Manager
United States Army
08.2014 - 05.2017
- Examined and explored current topics and presented effective presentations to groups of up to 1,000.
- Evaluated data-gathering techniques to ensure legitimacy.
- Encouraged employees to carefully consider career options and related career decisions based on personal strengths and goals.
- Coordinated five alcohol and drug prevention programs to cultivate atmosphere focused on positive decision-making in communities.
- Served as counselor for employees when career problems and personal adjustment issues arose.
- Advised 24 employees on career progression, pathways and options.
- Presented employees with information and resources to promote career progress and empowered employees to take responsibility for career success.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
- Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
- Managed and supervised administrative and daily program operations, complying with policies and regulations in all 54 states and terriroties.
Education
No Degree - Criminal Justice
American Military University
Online12.2025
Skills
- Interagency Coordination
- Influencing Others
- Personnel Management
- Collaboration and Teamwork
- Safety and compliance inspections
- Program Management
- Fluent Bilingualism
- Organizational Development
Timeline
Senior Personnel Manager
United States Army
11.2022 - Current
Senior Operations Manager
United States Army
06.2021 - 10.2022
Personnel Lead Supervisor
United States Army
11.2018 - 05.2021
Program Manager
United States Army
08.2014 - 05.2017
No Degree - Criminal Justice
American Military University
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