Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Goal-oriented manager with distinguished experience in the Automotive industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Experienced
Technical Sales Manager with 20+ years of identifying technical challenges and providing solutions for customers. Well-versed in prospecting and consulting with new customers and industries to enhance, market and drive sales.
Overview
22
22
years of professional experience
Work History
Territory Development Manager
SKS Welding Systems INC
05.2024 - Current
Worked closely with sales management to develop annual budgets, setting realistic targets for revenue growth within the territory.
Established performance metrics, tracking progress towards goals on a regular basis to ensure consistent growth within the territory.
Utilized CRM systems effectively to manage client information, track sales activity, and forecast revenue accurately.
Exceeded territory revenue targets consistently, demonstrating my ability to effectively manage accounts and drive growth within assigned regions.
Conducted regular client visits to provide exceptional customer service and identify opportunities for upselling or cross-selling products.
General Manager
SKS Welding Systems
12.2015 - 04.2024
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Developed effective business plans to align strategic decisions with long-term objectives.
Prepared annual budgets with controls to prevent overages.
Developed and maintained relationships with customers and suppliers through account development.
Identified trends in customer marketplaces to develop valuable solutions.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Technical Sales Manager
Michigan Arc Products
10.2006 - 12.2015
Provided input on contractual agreements for products and services to develop options and maximize profit margins.
Developed and executed product market strategy to determine distribution, price and promotion efforts.
Traveled to customer locations to analyze technical challenges, create dynamic strategies and rapidly implement Welding solutions.
Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
Welding Engineer
Faurecia Exhaust Systems
11.2003 - 09.2006
Designed metal parts and control processes by providing assistance with soldering and welding procedures.
Investigated causes of internal and customer rejections to implement corrective actions.
participated in test runs at suppliers sites to release new welding cells in to production
Develop welding parameters and best practices to operators
Education
Bachelor of Science - Mechanical Engineering
Instituto Tecnologico De Hermosillo
Hermosillo Sonora
06.2000
Skills
Customer Relationship Management
Bid Request Management
Client Needs Assessment
Sales Quota Management
Interpersonal Communication Skills
Territory expansion
Sales presentations
Industry expertise
Gas metal arc welding
Shielded metal arc welding
Welding techniques
Robotics programming
Welding safety
Joint design
Welding equipment maintenance
Technical report writing
Teamwork
Problem-solving abilities
Accomplishments
Start up our customer center in Mexico to attend our Market
Increased our presence on the Mexican Market
Developed our work team in our customer center in Mexico
Consultant Pulmonologist & Sleep Physician at Thuyil by SKS, SKS Hospital & Postgraduate InstituteConsultant Pulmonologist & Sleep Physician at Thuyil by SKS, SKS Hospital & Postgraduate Institute