Pedro Jose Maldonado
Birmingham
Summary
With a diverse background in customer service, sales, technical skills and being bilingual, I am determined to be a strong candidate for a position.
Overview
7
7
years of professional experience
Work History
Pool Technician
Shoemaker's Pool Services
Hoover, AL
07.2023 - Current
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
Assembly and Manufacturing
HUF
Greeneville, TN
05.2022 - 08.2022
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Maintenance Technician
Drive Shack Inc.
Raleigh, NC
05.2021 - 09.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Customer Service Representative
Costco
Apex, NC
03.2021 - 05.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Retail Sales Associate
La Gran Via
Isabela, Puerto Rico
06.2018 - 08.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Exercise Science
Tusculum University
Greeneville, TN12-2023
Skills
- Bilingual
- Cash Handling
- Sales experience
- Customer Service
- Manufacturing
- Heavy Equipment Operation
- Maintenance
- Team collaboration
- Goal oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pool Technician
Shoemaker's Pool Services
07.2023 - Current
Assembly and Manufacturing
HUF
05.2022 - 08.2022
Maintenance Technician
Drive Shack Inc.
05.2021 - 09.2021
Customer Service Representative
Costco
03.2021 - 05.2021
Retail Sales Associate
La Gran Via
06.2018 - 08.2018
Bachelor of Science - Exercise Science
Tusculum University
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