Pedro Jose Maldonado
Birmingham
Summary
With a diverse background in customer service, sales, technical skills and being bilingual, I am determined to be a strong candidate for a position.
Overview
7
7
years of professional experience
Work History
Pool Technician
Shoemaker's Pool Services
07.2023 - Current
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
Assembly and Manufacturing
HUF
05.2022 - 08.2022
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Maintenance Technician
Drive Shack Inc.
05.2021 - 09.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Customer Service Representative
Costco
03.2021 - 05.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Retail Sales Associate
La Gran Via
06.2018 - 08.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Exercise Science
Tusculum University
Greeneville, TN12-2023
Skills
- Bilingual
- Cash Handling
- Sales experience
- Customer Service
- Manufacturing
- Heavy Equipment Operation
- Maintenance
- Team collaboration
- Goal oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pool Technician
Shoemaker's Pool Services
07.2023 - Current
Assembly and Manufacturing
HUF
05.2022 - 08.2022
Maintenance Technician
Drive Shack Inc.
05.2021 - 09.2021
Customer Service Representative
Costco
03.2021 - 05.2021
Retail Sales Associate
La Gran Via
06.2018 - 08.2018
Bachelor of Science - Exercise Science
Tusculum University
Similar Profiles
Sarah Anne HollingsworthSarah Anne Hollingsworth
Lifeguard & Pool Operator at Titan Pool ServicesLifeguard & Pool Operator at Titan Pool Services
Kai Holmes-SamuelKai Holmes-Samuel
Laborer Helper at Illawarra Pool ServicesLaborer Helper at Illawarra Pool Services
William (Bill) SearsWilliam (Bill) Sears
Manager (Lifeguard - Seasonal) at Splash Swim School and Pool ServicesManager (Lifeguard - Seasonal) at Splash Swim School and Pool Services
Tarnya DavisTarnya Davis
Cleaner at Mitchells & ButlersCleaner at Mitchells & Butlers
Jordan WRIGHTJordan WRIGHT
Theatre Assistant at NHS-BirminghamTheatre Assistant at NHS-Birmingham