
Service-oriented Technical Trainer /Group Lead with more than 10 years of experience translating intricate technology trends and processes to hands-on learning programs. Dedicated approach to bolstering staff knowledge through resourceful documents and training. Key collaboration with colleagues to identify and convey performance initiatives. Cultivated technological knowledge skillset to adapt and maintain technical coursework, adjust instruction methods and provide thorough learner evaluation. Excellent team player and team collaborator (Plattsburgh/Canada and Spencer ARL). Excellent interpersonal skills (email, phone and in person). Effective trouble shooting skills for multiple situations affecting manufacturing.