Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
Generic

PEDRO VIGGIANO

Windermere,FL

Summary

Experienced Restaurateur, Manager and Food & Beverage Director. Proficient in Inventory management and merchandising. Proven record of achieving sales targets in high-end merchandise environments and improving and working on employee retention, resulting in a better-trained staff and quality service. Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally. Driven individual with proven history of maximizing productivity and revenue.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Restaurant Owner

LOOP GROUP
Windermere, FL
02.2021 - 12.2023
  • Liaising with departmental heads to develop financial plans and ensure company-wide operational compliance
  • Set strategic goals for operational efficiency and increased productivity
  • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.
  • Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .

Manager of Operations

STARR GROUP -MAKOTO
Miami, FL
07.2019 - 08.2020
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Participates in training and development programs to improve personal or departmental standards liaising with the Training Manager
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Analyzed, compiled and presented statistical, financial, and production processing reports to senior leadership.

Food and Beverage Manager

Bagatelle
Miami Beach, FL
05.2015 - 07.2019
  • Created monthly financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.
  • Spearheaded and executed food and beverage marketing and promotional programs, met with potential clients and members and arranged meetings, banquets.
  • Analyzed sales data from POS systems on a weekly basis in order to track progress against budget targets.
  • Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.

Partner-Director of Operations

Le Bilboquet
, Brazil
06.2012 - 04.2015
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Worked with management team to develop operational goals aligned with business strategy.
  • Developed and maintained client relationships to grow business and improve account retention.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Negotiated contracts with suppliers ensuring best value pricing options were secured.

Education

Bachelor of Science - Business Administration

UCAM University
06-2004

Skills

  • Labor Cost Controls
  • Accounting Oversight
  • Vendor Relations
  • Financial Planning
  • Sales Expertise
  • Operations Management
  • Inventory Management
  • Staff Leadership

Certification

  • Food Manager ServSafe Certificate
  • Sommelier Courses

Languages

  • Portuguese
  • English
  • Spanish

Languages

English
Full Professional
Spanish
Professional
Portuguese
Native/ Bilingual

Timeline

Restaurant Owner

LOOP GROUP
02.2021 - 12.2023

Manager of Operations

STARR GROUP -MAKOTO
07.2019 - 08.2020

Food and Beverage Manager

Bagatelle
05.2015 - 07.2019

Partner-Director of Operations

Le Bilboquet
06.2012 - 04.2015

Bachelor of Science - Business Administration

UCAM University

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PEDRO VIGGIANO