Peera Pimbang
Aspen,CO
Summary
Dedicated hospitality professional with a proven track record in high-volume restaurant settings. Skilled in delivering personalized service, managing multiple tables efficiently, and maintaining professionalism under pressure. Adept at fostering a positive team environment, adapting to dynamic operations, and ensuring seamless guest experiences. Passionate about providing exceptional service and enhancing overall dining satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Bangkok Happy Bowl, Tiki Mana, and Phatt Pho and Sushi
04.2022 - Current
- Provided fast, friendly, and efficient service in a high-volume bistro setting
- Assisted with daily operations, including order accuracy, table management, and guest satisfaction
- Recommended food and drink pairings, upselling menu items to enhance the dining experience
- Proactively addressed customer needs and concerns, providing solutions and exceeding expectations
Bar Server
The Grand Delancey
08.2021 - 03.2022
- Managed all aspects of front-of-house operations, including seating, ordering, and service
- Demonstrated a strong understanding of food and beverage pairings, offering recommendations to guests
- Effectively managed the flow of guests and tables, ensuring a smooth and efficient dining experience
- Adapted quickly to new menu items and special events, providing accurate information to guests
- Worked effectively as part of a team, supporting colleagues to ensure a successful dining experience for all guests
Server
SEA Hospitality
05.2021 - 03.2022
- Provided exceptional customer service by greeting, taking orders, and answering questions
- Ensured timely order serving in a fast-paced environment, maintaining accuracy
- Maintained restaurant cleanliness and ambiance for guest comfort and enjoyment
- Collaborated effectively with kitchen staff to ensure efficient food service and guest satisfaction
- Developed a strong understanding of the restaurant's menu, ingredients, and preparation techniques
Front Desk Agent
Four Seasons Hotels and Resorts
01.2020 - 06.2020
- Efficiently managed check-in/out procedures, ensuring a smooth and positive guest experience
- Managed visitor entries and resort preparations for inspections, ensuring compliance with company standards
- Validated guest stays and prepared accurate immigration reports, adhering to legal requirements
- Collaborated effectively with other team members, providing support and assistance when needed
Operational Manager in Training (OMIT)
Four Points by Sheraton
01.2019 - 06.2019
- Cross-trained in Front Office, Food and Beverages, and Housekeeping departments
- Managed operations, resolved issues, implemented improvements, and reported processes to directors
- Successfully cross-trained in Front Office, Food and Beverages, and Housekeeping departments, gaining a comprehensive understanding of hotel operations
- Managed day-to-day operations, ensuring smooth service delivery and guest satisfaction
- Proactively identified and resolved operational issues, implementing effective solutions to maintain efficiency and guest experience
- Developed a strong understanding of hotel management principles and best practices
Room Attendant and Room Attendant Supervisor
La Quinta Inn & Suites by Wyndham Denver Airport DIA
05.2018 - 08.2018
Education
BBA - Integrated Tourism Management
Kasetsart University
Bangkok05.2020
BA - Polish Language and Cultures
The John Paul II Catholic University of Lublin
Lublin08.2019
High School Diploma - English and French
Sarawitthaya School
04.2016
Skills
- Multitasking
- Upscale customer service
- Time management
- Problem-solving
- Upselling
- Leadership skills
- Effective communication
- Safety procedures
- First aid
Certification
- Certified Food Protection Manager (ServSafe), Demonstrates expertise in food safety principles, including proper handling, storage, and preparation to prevent contamination.
- TIPS On-Premise Alcohol Server Training, ON-000033860624, Certified in responsible alcohol service, ensuring compliance with legal regulations and safety standards.
Timeline
Server
Bangkok Happy Bowl, Tiki Mana, and Phatt Pho and Sushi
04.2022 - Current
Bar Server
The Grand Delancey
08.2021 - 03.2022
Server
SEA Hospitality
05.2021 - 03.2022
Front Desk Agent
Four Seasons Hotels and Resorts
01.2020 - 06.2020
Operational Manager in Training (OMIT)
Four Points by Sheraton
01.2019 - 06.2019
Room Attendant and Room Attendant Supervisor
La Quinta Inn & Suites by Wyndham Denver Airport DIA
05.2018 - 08.2018
- Certified Food Protection Manager (ServSafe), Demonstrates expertise in food safety principles, including proper handling, storage, and preparation to prevent contamination.
- TIPS On-Premise Alcohol Server Training, ON-000033860624, Certified in responsible alcohol service, ensuring compliance with legal regulations and safety standards.
BBA - Integrated Tourism Management
Kasetsart University
BA - Polish Language and Cultures
The John Paul II Catholic University of Lublin
High School Diploma - English and French
Sarawitthaya School
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