Peg Carden
IN
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
22
22
years of professional experience
Work History
National Account Manager
Customized Distribution Incorporated
07.2022 - 10.2024
- Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
Managing Partner
Longhorn Steakhouse
07.2013 - 07.2022
- Opened new restaurants in different states to help grow the brand.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
General Manager
O'Charley's
07.2002 - 05.2012
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Set clear expectations and created positive working environment for employees.
Education
High School Diploma -
Lewis Cass High School
WaltonBusiness
Indiana University, Kokomo
Kokomo, INSkills
- Goal-Oriented
- Talent Development
- Customer Engagement
- Data-driven decision-making
- Operations Management
- Cost Control
Timeline
National Account Manager
Customized Distribution Incorporated
07.2022 - 10.2024
Managing Partner
Longhorn Steakhouse
07.2013 - 07.2022
General Manager
O'Charley's
07.2002 - 05.2012
High School Diploma -
Lewis Cass High School
Business
Indiana University, Kokomo
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