Hi, I’m
Pegah Saab
Calabasas,CA
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
21
years of professional experience
1
Certificate
Work History
Calabasas Cosmetic Surgery
Office Manager
10.2023 - 05.2024
Job overview
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Compass - Luxury & Commercial Real Estate
Real Estate Agent
08.2023 - Current
Job overview
- Skilled at working independently and collaboratively in a team environment
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
- Negotiated, facilitated, and managed real estate transactions
- Remote Office Availability
- Project Management
- Sales Strategy
- Analytical Thinking
- Attention to Detail
- Relationship Building
- Troubleshooting.
Universal Energy Solution
Energy Strategy Consultant and Manager
02.2023 - Current
Job overview
- Ability to analyze complex data sets and identify opportunities for improvement allows me to make informed decisions and drive positive outcomes
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction
- Management projects successfully from inception to completion, ensuring timely delivery and adherence to budget constraints
- The dynamic nature of the energy sector requires adaptability, a quality I possess, allowing me to thrive in fast-paced and ever-changing environments
- Researched, analyzed and solved marketing and strategy concerns through personalized approach
- Offered expertise and leadership to improve marketing and advertising initiatives
- Assessed performance reports to determine, investigate and resolve multifaceted business needs
- Developed strategic and tactical sales plans to structure new statewide initiatives, growing market share
- Applied advanced understanding of reusable energy system throughout promotional and sales phases, securing major corporate accounts
- Worked well in a team setting, providing support and guidance
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
The Agency RE
Real Estate Agent
12.2020 - 08.2023
Job overview
- Closed multiple deals in first four months of tenure
- Succeeded in lead generation and new client prospecting with over 100 calls per day
- Established successful business channels and networking with Managing Partner and co-worker
- Worked through tough negotiations and used problem-solving skills for complex deals
- Supervised and verified all paperwork representing buyers, sellers, and renters
- Established new sales channels in commercial real estate sector
- Managed all aspects of sales from initial offers, contracts, loan approvals, inspections, contingencies, and throughout the entire escrow
- Received top dollar offers and multiple offers on properties for buyers and sellers
- Managed work-flow with agents, clients, attorneys, and all personnel individuals involved in transactions
- Assisted sellers with staging and maximum appeal of their property
- Provided sound real estate investment opportunities in residential and commercial
- Established new social media marketing and advertising strategies.
Advance Sleep Medical Center
Office Manager & Sales Associate
05.2003 - 01.2004
Job overview
- Coordinated work flow among 5 staff members as well as general supervision
- Prioritized and delegated tasks, provided motivation and direction
- Overlooked daily office operations including administrative, billing, policies, and procedures
- Assisted over 50 patients per day with paperwork and documentation
- Maintained daily data entry reports and customer updates on the computer
- Answered and responded to daily sales inquiries via phone and web
- Assisted in the graphic design department with basic digital graphic tasks
- Helped the company set up trade show booths and organized corporate events
- Modified policies, rules, and regulations, data and information gathering system programs
- Responsible for all mail and banking
- Responsible for the management of many medical and technical record systems
- Developed and implemented a system that kept track of information and data and coordinated the flow of information with insurance companies when necessary
- Assisted, conducted, and developed various professional reports of research and study of operations
- Dealt with problems, resolved them, and responded to inquiry and complaint departments
- Responsible for monitoring and coordination of emergency medical services and evaluation of work products
- Ensure effectiveness of hospital care, quality assurance, and system management.
Henry & June, Inc
CEO/Owner
02.2011 - 11.2013
Job overview
- Owned and operated popular web retailer specializing in lingerie and apparel
- Revamped old business model and re-launched website adding newer features and functionalities
- Grew business to profitability after 7 months of operations
- Launched new marketing campaign yielding increased traffic and sales
- Responsible for all day-to-day operations, purchasing, and marketing
- Established all packaging and shipping protocols
- Worked with sales and technical department for onsite merchandising and up-keep
- Assisted staff with general support and customer service inquiries via email and phone
- Sold business for substantial ROI.
Education
DeVry University
Bachelor of Arts
Los Angeles Pierce College
Associate of Arts
Calabasas High School
High School Diploma
Skills
- Team Supervision
- Conflict Resolution
- Insurance Eligibility and Verification
- Medical Practice Operations
- Patient Registration
- Ally Software
- Staff Scheduling
- Strong Work Ethic
- Patient Needs Assessment
- Medical Procedures Scheduling
- Effective Multitasking
- HIPAA Regulations Understanding
Certification
- License Realtor Greater Los Angeles Area.
- License Energy Consultant and Strategy
- Certified Medical Assistance 2004
Timeline
Office Manager
Calabasas Cosmetic Surgery
10.2023 - 05.2024
Real Estate Agent
Compass - Luxury & Commercial Real Estate
08.2023 - Current
Energy Strategy Consultant and Manager
Universal Energy Solution
02.2023 - Current
Real Estate Agent
The Agency RE
12.2020 - 08.2023
CEO/Owner
Henry & June, Inc
02.2011 - 11.2013
Office Manager & Sales Associate
Advance Sleep Medical Center
05.2003 - 01.2004
DeVry University
Bachelor of Arts
Los Angeles Pierce College
Associate of Arts
Calabasas High School
High School Diploma
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