Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pegg Maloney

Summary

Results-oriented Law Enforcement Professional and Investigator with diverse experience in both public and private settings. Possessing a strong work ethic and a dedication to fully completing every assignment. Highly organized, detail-oriented professional with 23 years of enforcement and investigative experience encompassing public law enforcement, corporate protection, private security and investigations such as law infringement, background investigation, witness interviewing and completing long term investigations.

Overview

32
32
years of professional experience

Work History

Coordinator

Performance Review Institute (Full Time)
04.2022 - Current
  • Entered data, generated reports, and produced tracking documents for assigned commodities.
  • Optimized organizational systems for record keeping for certifications and quality systems.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Volunteered as an internal auditor to apply best practices to all work product.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Provided customer support through telephone and email correspondence.
  • Lead teams to study processes to enhance efficient customer care and support.
  • Handled incoming and outgoing shipping and receiving activities.
  • Resolved issues through active listening and open-ended questioning, taking ownership and being proactive with change.
  • Collected and analyzed business data from various departments to prepare reports and presentations for system engineers and stakeholder meetings
  • Used job-related software to draft and finalize written correspondence, reports and documentation.
  • Tracked records, filed documents and maintained communication between clients and staff engineers to manage customer compliance and support.
  • Extensive utilization of Microsoft Office Products, TEAMS, Data software and various office equipment.

Investigator

Inpax - Global Protective Services (Full Time)
05.2018 - 04.2022
  • Conducted impartial background investigations for executive level employment.
  • Prepared detailed case reports from interviews, data searches and document verification.
  • Conducted interviews using various techniques to determine information pertaining to character and professionalism.
  • Carefully documented statements, observations, and evidentiary materials.
  • Researched criminal cases and conducted investigations to determine trustworthiness and reliability.
  • Documented information and submitted detailed, objective reports.
  • Uploaded data into case management system each day.
  • Conducted comprehensive interviews with subjects, employers, associates, references and other individuals.
  • Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
  • Obtained background check data on character, financial statuses and personal histories.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Extensive use and knowledge of Microsoft Office Products and various other office machinery.

Firearms Instructor

Inpax Academy (Part Time)
06.2018 - 03.2020
  • Utilized advanced techniques to train students in the use of multiple types of firearms.
  • Supervised range safety and control for classes containing up to 20 students.
  • Listened to students needs and desires to identify and recommend optimal tools and products to be successful.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Developed strong rapport with customers and clients to created a positive learning environment.
  • Built customer loyalty and retention by delivering excellent instruction and service.

Corporate Investigator

First Energy Nuclear Operating Company (Full Time)
05.2011 - 03.2014
  • Prepared case reports from allegations, interviews and physical evidence.
  • Carefully documented statements, observations, and evidentiary materials.
  • Conducted interviews with witnesses and investigative focus subjects to gather relevant information.
  • Researched internal and criminal cases to lead investigations determining appropriate course of proceedings.
  • Conducted impartial investigations into complaints by employees.
  • Collected information pertaining to policy and procedure violation, criminal proceedings and performed investigations to resolve cases.
  • Obtained admissions of crimes using various interviewing techniques.
  • Trained and supervised up to 15 support individuals tasked with supplementing office personnel during periods of exceptionally high numbers of investigations.
  • Extensive use and knowledge of all Microsoft Office Products
  • Extensive use and knowledge of computer fingerprinting systems.


Investigative Assistant

First Energy Nuclear Operating Company (Full Time)
11.2005 - 05.2011
  • Greeted incoming visitors and employees professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved employee problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained strict confidentiality of information regarding clients and employees.
  • Assisted with background investigations for new and returning employees.
  • Organized, maintained and updated information in computer databases in compliance with federal regulations.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Conducting computer fingerprinting, administered Psychological evaluations, and adhered to strict guidelines of positive identification all in accordance with federal requirements.
  • Trained and oversaw up to 15 temporary staff members during periods of high volume.
  • Maintained records of up to 1500 on going investigations during high volume in processing.
  • Extensive use of all Microsoft Office Products

Armed Security Officer / Tactical Response Team

FirstEnergy Nuclear Operating Company (Full Time)
03.2004 - 11.2005
  • All areas of security to include access control, badging, physical security, armed guard response, alarm monitoring and document safeguard.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled and monitored premises in company vehicle and by foot.
  • Trained continually in multiple munitions and tactical response and deterrent plans.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to nuclear power facility.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Acted as deterrent to prevent terrorist activity and misconduct to allow business to conduct operations in safe environment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Wrote detailed reports of all security breaches and investigations.
  • Maintained confidentiality to protect sensitive and safe guarded information and prevent harmful release of information.
  • Examined doors, windows and gates to verify security.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.


Police Officer

Warren Township Police Department (Part Time)
09.2002 - 09.2005
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Monitored traffic violations, issuing citations as necessary.
  • Conducted searches of individuals, vehicles and premises.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Handled citation and traffic violation paperwork.
  • Answered emergency calls for help from citizens and business owners.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Engineering Assistant

AeroControlex Group (Full Time)
10.1998 - 10.2001
  • Used Microsoft Office to develop documents and spreadsheets for specific analyses.
  • Communicated with clients regarding project report status and delivery schedule.
  • Maintained ongoing communication with project stakeholders through regular status updates.
  • Organized and edited technical instructions for use in training and customer manuals.
  • Interpreted blueprints and technical drawings to analyze upcoming projects.
  • Used software to create project designs in accordance with engineering standards.
  • All administrative functions to aid engineers and drafters in completing projects and meeting deadlines.

Agent

Ohio Investigative Unit (Full Time)
10.1996 - 10.1998
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Surveilled individuals covertly to investigate criminal activity.
  • Obtained and analyzed information on suspects to solve cases, identify criminal activity or organize supporting documentation for court cases.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Conducted searches of individuals, vehicles and premises.
  • Obtained information from arrested subjects to conduct debriefings.
  • Conducted preliminary investigations at scenes of major crimes.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Developed and maintained under cover identities to coordinate long term investigations pertaining to alcohol, food stamp and firearms crimes.
  • Extensive use of Microsoft Office Programs to log case hours, expenses, case reports, etc.

Deputy Sheriff

Ashtabula County Sheriff's Patrol (Varied)
01.1992 - 11.1996
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Identified suspicious activity and conducted interviews with witnesses to build cases.
  • Provided public safety assistance at community events to maintain safe and secure environments.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
  • Conducted searches of individuals, vehicles and premises.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Provided testimony in court proceedings.
  • Monitored traffic violations, issuing citations as necessary.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.

Education

Associates of - Police Science Technology

Youngstown State University
Youngstown, OH
1991

OPOTA Certification -

Ohio Peace Officers Police Academy
Ashtabula, OH

Willing/Able To Obtain Any Certifications Needed

Skills

  • Confidentiality and Discretion
  • Human Relations
  • Team Supervision and Collaboration
  • Background Investigations
  • Investigative Reports
  • Law Enforcement
  • Local, State and Federal Regulations
  • Internal and External Communications
  • Detailed Report Writing
  • Interviewing Witnesses
  • Criminal Investigation Coordination

Timeline

Coordinator

Performance Review Institute (Full Time)
04.2022 - Current

Firearms Instructor

Inpax Academy (Part Time)
06.2018 - 03.2020

Investigator

Inpax - Global Protective Services (Full Time)
05.2018 - 04.2022

Corporate Investigator

First Energy Nuclear Operating Company (Full Time)
05.2011 - 03.2014

Investigative Assistant

First Energy Nuclear Operating Company (Full Time)
11.2005 - 05.2011

Armed Security Officer / Tactical Response Team

FirstEnergy Nuclear Operating Company (Full Time)
03.2004 - 11.2005

Police Officer

Warren Township Police Department (Part Time)
09.2002 - 09.2005

Engineering Assistant

AeroControlex Group (Full Time)
10.1998 - 10.2001

Agent

Ohio Investigative Unit (Full Time)
10.1996 - 10.1998

Deputy Sheriff

Ashtabula County Sheriff's Patrol (Varied)
01.1992 - 11.1996

Associates of - Police Science Technology

Youngstown State University

OPOTA Certification -

Ohio Peace Officers Police Academy

Willing/Able To Obtain Any Certifications Needed

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Pegg Maloney