Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Peggy Arelt

Bethel Park,PA

Summary

Dynamic Senior Business Analyst with a proven track record at CitiusTech, excelling in requirements elicitation and stakeholder communication. Enhanced project efficiency through gap analysis and process improvement, while mentoring junior analysts. Skilled in SQL and adept at fostering collaboration across teams to drive impactful business solutions.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

CitiusTech
12.2015 - 05.2025
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
  • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
  • Enhanced stakeholder engagement through effective communication of complex data and insights.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Facilitated requirement eliciting workshops, resulting in clear project objectives and deliverables.
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.

Senior Technical Business Analyst

Highmark Health
05.2003 - 12.2014
  • Improved project efficiency by streamlining communication between technical and business teams.
  • Cultivated strong stakeholder relationships through effective communication, fostering collaboration and alignment on project goals.
  • Ensured compliance with industry standards and regulations through diligent requirement oversight and documentation.
  • Enhanced system functionality for increased user satisfaction by implementing feedback-driven changes.
  • Championed best practices in scrum ceremonies, enhancing overall team performance and product quality.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and pain points with current application

Education

MBA - Health System Administration

Waynesburg University
Waynesburg, PA
05-2008

Bachelor of Science - Business Administration

Waynesburg College
Waynesburg, PA
12-2004

Skills

  • Requirements elicitation
  • Requirements analysis
  • SQL proficiency
  • Gap analysis
  • Team collaboration
  • Microsoft Office Suite
  • Stakeholder communication
  • Process improvement
  • Stakeholder management

IIBA methodologies

Accomplishments

Developed Business Analysis Community of Practice Created a framework that supported the company vision and core values. Facilitated monthly workshops on topics pertinent for the business analyst at any level

Certification

  • CBAP - Certified Business Analysis Professional

Timeline

Senior Business Analyst

CitiusTech
12.2015 - 05.2025

Senior Technical Business Analyst

Highmark Health
05.2003 - 12.2014

MBA - Health System Administration

Waynesburg University

Bachelor of Science - Business Administration

Waynesburg College

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Peggy Arelt