Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peggy Auel

Seymour,TN

Summary

Accomplished Administrative Technician with a robust background in managing FMLA entitlements and payroll duties for the City of Knoxville. Excelled in customer service and data entry, significantly enhancing file organization and employee support. Demonstrated expertise as a Notary Public, ensuring meticulous document processing and verification.

Overview

26
26
years of professional experience

Work History

Administrative Technician

City of Knoxville / Employee Benefits Division
01.2013 - 12.2024

Under the supervision of the City of Knoxville's Employee Benefits-Risk Management Director, handled the administrative duties of the City's family medical leave (FMLA) entitlement. Communicated with City employees and department leaders in identifying and tracking FMLA-qualifying events, leave usage, and return-to-work documents, etc.; Generated and processed FMLA paperwork; Tracked and documented FMLA-related activities.


Served as the payroll clerk for the Employee Benefits-Risk Management Department. Assisted department employees with their time and leave entries into the PeopleSoft Absence Management system. Ran the department's payroll reports each pay period, and reported to Central Payroll in Finance. Generated job requisitions, employee action forms, adjustment vouchers, termination forms, etc. for the department as needed.


Answered the phone as needed, and assisted City employees with questions about their benefits, etc.


Proofread and checked data entry for co-workers as time allowed.


Notary Public in Knox County, Tennessee

Human Resource Technician, Sr.

City of Knoxville / Civil Service Department
07.2000 - 01.2013

Assisted employees and the public interested in employment opportunities. Scheduled exam appointments; processed applications; notarized documents, PeopleSoft data entry, etc. Assisted in the processing of new hires, including fingerprinting; Word processing; Proofreading; Filing; Employment verifications and other duties as assigned.

Office Assistant I

City of Knoxville / Engineering Department
03.1999 - 07.2000

Assisted the public in person and on the phone; Handled travel arrangements, requisitions, and travel reconciliation forms for the Engineering Stormwater/Planning Division. Ordered office supplies; Data Entry; Correspondence.

Education

High School Diploma -

Western Hills High School
Cincinnati, OH

Skills

  • Customer service
  • File organization
  • Data entry proficiency
  • Telephone reception

Timeline

Administrative Technician

City of Knoxville / Employee Benefits Division
01.2013 - 12.2024

Human Resource Technician, Sr.

City of Knoxville / Civil Service Department
07.2000 - 01.2013

Office Assistant I

City of Knoxville / Engineering Department
03.1999 - 07.2000

High School Diploma -

Western Hills High School
Peggy Auel