Peggy Bowling
West Harrison,USA
Summary
Personable Quality Control Supervisor with many years of experience maintaining established quality standards. Results-driven Quality Supervisor with vast experience in implementing and maintaining quality control systems. Showcases strong leadership skills, adept at training staff on proper procedures and compliance standards to ensure top-notch product output.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Quality Supervisor
Oats Overnight
07.2024 - 11.2024
- Assisted Quality Manager with internal audits, instructions, and customer requirements.
- Oversaw QA Technician, sanitation, and housekeeping associates to ensure task completion.
- Supported compliance with site Food Safety Plan and quality procedures.
- Ensured proper execution and documentation of sensory, pest control, and testing programs.
- Reviewed and approved Manufacturing Records for finished product release.
- Trained personnel on food safety, GMP, and quality management systems.
- Conducted routine operational verifications and escalated concerns as necessary.
- Performed inspections and sanitation checks using rapid result testing methods.
QC Supervisor
iHerb.com
Hebron, USA
09.2013 - 02.2024
- Supervised 25 associates in quality and cross-dock operations, hiring, and training staff.
- Conducted GMP orientations for new hires and annual refreshers for current associates.
- Oversaw onsite Food Safety program ensuring compliance with standards.
- Managed NSF annual audits to secure Certificate of Conformity for dietary supplements.
- Executed monthly internal audits and implemented corrective actions as necessary.
- Represented company during regulatory visits, including FDA and Kentucky Food Safety Branch.
- Coordinated product recall processes and documentation, including biannual mock exercises.
- Developed and administered quality procedures, SOPs, and work instructions for employees.
Sr. QC Supervisor
Galerie
12.1999 - 09.2013
- Supervised up to 15 associates to ensure operational efficiency.
- Created, revised, reviewed, approved, and implemented Standard Operating Procedures.
- Maintained compliance with GMP (Good Manufacturing Practice) standards.
- Contributed as team member to achieve AIB and BRC NSF Certificates of Conformity for Confectioneries.
- Reviewed Vendor Compliance guides to confirm adherence to customer requirements.
- Controlled internal candy inventory by managing best-by dating and allergen labeling.
- Oversaw daily operations of auditing and quality department, including staff hiring and training.
- Addressed quality issues promptly to enhance product standards and reduce customer chargebacks.
Education
High School Diploma -
Brookville High School
Brookville, INSkills
- Warehouse management systems
- Time and attendance systems
- Google Workspace
- Microsoft Office Suite
- Payroll processing software
- Labor management systems
- Email communication tools
- Manufacturing software solutions
Certification
- PCQI certified
- Dangerous Goods in Excepted Quantity Certified
- NSF Certificate of Attendance for Principles of cGMP Internal Auditing
- Attended GMP NSF/ANSI 455 Customer Summit to introduce the standard in Ann Arbor MI
- HACCP Food Safety Course
- Six Sigma White Belt certificate
References
References available upon request.
Timeline
Quality Supervisor
Oats Overnight
07.2024 - 11.2024
QC Supervisor
iHerb.com
09.2013 - 02.2024
Sr. QC Supervisor
Galerie
12.1999 - 09.2013
High School Diploma -
Brookville High School
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