Peggy Buchko
Las Vegas,NV
Summary
Dynamic professional with a proven track record at Precison Opinion, excelling in exceptional customer service and sales expertise. Mastered multitasking across diverse roles, significantly enhancing guest engagement and team collaboration. Known for a strong work ethic and adept cash handling, consistently delivering personalized solutions to meet and exceed customer expectations.
Overview
15
15
years of professional experience
Work History
Research Assosiate
Precison Opinion
02.2024 - Current
- Handled calls professionally and effectively
- Maintained detailed records of customer interactions
- Met customer call guidelines for service levels, handle time and productivity.
- Promptly responded to inquiries and requests from prospective customers.
Server
Wigwam Cafe
12.2017 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Hairstylist
Moxie A Salon
08.2009 - 02.2018
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
Cosmetology
Marin Beauty College
San Rafael, CA01-1998
Skills
- Exceptional customer service
- Strong work ethic
- Cash handling
- Guest engagement
- Team collaboration
- Service prioritization
- Sales expertise
Timeline
Research Assosiate
Precison Opinion
02.2024 - Current
Server
Wigwam Cafe
12.2017 - 10.2020
Hairstylist
Moxie A Salon
08.2009 - 02.2018
Cosmetology
Marin Beauty College
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