Peggy Coker
Houston,Texas
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and management. Skilled in customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Open to relocate.
Overview
26
26
years of professional experience
Work History
Advanced Technology Account Executive
CDW-G
10.2022 - 01.2024
- Served Higher Education in Texas and Louisiana
- Obtained blended 99.5% of sales quota for 2023
- Built and strengthened new and existing relationships within existing accounts to drive revenue growth
- Leveraged CRM (Salesforce) to collect, organize, and manage sales data and customer information as well as track opportunities
- Gained understanding of goals, objectives and processes to meet client business needs
- Collaborated with internal teams to develop account strategy
- Attended networking events to build relationships and identify sales opportunities
- Focused 60% on CDW and partner services
- Serviced accounts and proposed new products and services to maximize revenue.
- Cross-sold products and services to clients to secure additional business and grow revenue streams
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability
- 50% travel to customer sites as well as corporate trips
Account Executive
Delcom Group
01.2022 - 07.2022
- Acquisition sales role for creating new territory in Greater Houston and uncovering new business opportunities for end user compute and audio-visual solutions
- Targeting predominantly K12 customers, as well as Higher Education, State/Local/Government, and corporate accounts
- Responsible for creating sales strategy, self-paced learning of audio-visual solutions, and partner engagement with OEMs and distribution channels
- Leveraged previous relationships with customers to position and align capabilities to customer's projects
- Networked with manufacturing reps to uncover opportunities and account planning in whitespace
- Cold calling into accounts (in person and dropping in) and responding to RFPs
Account Executive
Dell Technologies
11.2019 - 01.2022
- Served State/Local/Government, Higher Education, K12, and Tier 1 corporate accounts in Greater Houston
- 2021 - 95% attainment; 2020 120% attainment
- Responsible for selling Dell Technologies' portfolio, positioning end to end solutions.
- Built strong relationships and Dell brand in named accounts
- Managed successful team of specialists and developed strong relationships with customers to position best solution by leveraging collective knowledge to gain trust
- Leverage specialists, partners, and vendors for expertise and relationships
- Engaged with IT Directors, CTO's, and various stakeholders to build rapport and relationships to close business
- Responsible for sales forecasting and updating accurate pipeline in CRM (Salesforce.com)
Senior Briefing Consultant
Dell Technologies
02.2013 - 11.2019
- Strategized with sales teams and various stakeholders to create custom customer briefings
- Influence sales to align Dell's solutions with customer's expectations and needs
- Conduct customer calls to ensure the content meets expectations
- Collaborate with presenters to ensure we have the right people in the room having the right conversations
- Plan and execute customer field briefings at various locations across US
- Redesigned monthly New AE Hire class for Executive Briefing Center education
- Developed Sales Blitz Campaign to build Executive Briefing Center awareness
- Responsible for various duties at Dell World to ensure both internal and external customer experience is stellar
Inside Sales Account Manager
Dell Technologies
08.2004 - 02.2013
- Served accounts in Select Public Accounts, Healthcare, Corp Accounts, SMB
- Coordinated and collaborated with sales in OEM and Channel
- Negotiated prices, terms of sales and service agreements with procurement in the US and Globally
- Over attained sales quota
- Completed a technical sales apprenticeship program
- Kept detailed records of daily activities through CRM (Salesforce.com)
- Met existing customers to review current services and expand sales opportunities
- Built relationships with customers to promote long term business growth
- Created strategic plans to expand lines of business
- Prioritized tasks and projects to meet tight deadlines
Account Sales
Activant Solutions
04.2007 - 02.2008
- Inside/Outside sales role for inventory control software across US
- Targeted existing customer base of small hardware/paint stores to review current services, expand sales opportunities, and provide software demos
- Selected correct products based on customer needs, product specifications, and applicable regulations
- Prospected and conducted face-to-face sales calls with business executives
Design Associate
BAi
03.1998 - 12.2003
- Designed commercial sound systems
- Drafted plans and schematics with AutoCad
- Met with clients during various phases of project to collaborate with various disciplines
- Wrote equipment specifications for bidding and installation
- 30% travel
Education
Associate of Applied Science - Engineering Design Graphics
Austin Community College
Austin, TXSkills
- Account Planning and Servicing
- Needs Assessment
- Data Analysis
- Staff Management
- Pipeline Management
- Office and Retail Management
- Interpersonal Skills and Relationship Building
- Technology Sales
Timeline
Advanced Technology Account Executive
CDW-G
10.2022 - 01.2024
Account Executive
Delcom Group
01.2022 - 07.2022
Account Executive
Dell Technologies
11.2019 - 01.2022
Senior Briefing Consultant
Dell Technologies
02.2013 - 11.2019
Account Sales
Activant Solutions
04.2007 - 02.2008
Inside Sales Account Manager
Dell Technologies
08.2004 - 02.2013
Design Associate
BAi
03.1998 - 12.2003
Associate of Applied Science - Engineering Design Graphics
Austin Community College
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