Summary
Overview
Work History
Education
Skills
Timeline
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Peggy Connor

Peggy Connor

Rockingham,NC

Summary

Adept at office administration and customer service, I significantly enhanced client satisfaction and operational efficiency at Pinehurst Surgical. Leveraging skills in document preparation and verbal communication, I excel in environments requiring discretion and a proactive approach. My background also includes a strong track record in improving processes and fostering positive customer relationships, underscoring my ability to contribute effectively to team goals. Professional Secretary with over 3 years of experience managing daily administrative support tasks and operations in medical and customer industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Dedicated in all job positions with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

8
8
years of professional experience

Work History

Secretary II

Pinehurst Surgical
06.2021 - 07.2022
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Maintained electronic filing systems and categorized documents.

Teaching Assistant

Rowan Salisbury Schools
08.2017 - 05.2021
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Caregiver, Office Sales

Home Instead
03.2016 - 10.2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Handled Sales and visits with clients
  • entered financial and care documentations into system.
  • Answered phone calls and emails in timely manner

Wait Staff Member

Hendrix BBQ
01.2014 - 11.2015
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.

Education

High School Diploma -

West Rowan High School
Mount Ulla, NC
06.2007

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Keyboarding skills
  • Document Preparation
  • Complex Problem-Solving
  • Proofreading expertise
  • Data Verification

Timeline

Secretary II

Pinehurst Surgical
06.2021 - 07.2022

Teaching Assistant

Rowan Salisbury Schools
08.2017 - 05.2021

Caregiver, Office Sales

Home Instead
03.2016 - 10.2018

Wait Staff Member

Hendrix BBQ
01.2014 - 11.2015

High School Diploma -

West Rowan High School
Peggy Connor