Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Peggy Daugherty

Ankeny,IA

Summary

Dynamic Inpatient Operations Coordinator at ChildServe with a proven track record in enhancing patient flow and ensuring quality assurance. Detail-oriented and skilled in bookkeeping, I excel in customer service and thrive in diverse environments. Adept at managing multiple projects, I effectively support families and coordinate essential resources for optimal care.

Overview

41
41
years of professional experience

Work History

Inpatient Operations Coordinator

ChildServe
06.2009 - 03.2025


  • Oversee file management, including quality assurance chart reviews, document scanning, and maintaining up-to-date system paperwork.
  • Assist in coordinating services and resources to ensure residents and families feel well-supported.
  • Coordinate patient admissions and discharges to support efficient patient flow.
  • Complete assigned administrative tasks and provide backup support to team members for requests, records management, and training.
  • Answer phones and relay messages in a professional and timely manner.Oversee file management, including quality assurance chart reviews, document scanning, and maintaining up-to-date system paperwork.
  • Assist in coordinating services and resources to ensure residents and families feel well-supported.
  • Coordinate patient admissions and discharges to support efficient patient flow.
  • Complete assigned administrative tasks and provide backup support to team members for requests, records management, and training.
  • Answer phones and relay messages in a professional and timely manner.
  • Order and stock medical supplies. Adjusting par levels based on daily unit needs.
  • Communicate effectively with internal departments to ensure all tasks are completed in a timely manner.
  • Transport items to hospitals, schools, and families homes as needed.
  • Help therapy as needed to ensure patients were available and ready for therapy sessions, group events and facetimes.
  • Assist in maintaining infection control, cleaning, laundry and making beds as needed.


Bookkeeper, Sales

Iowa Cash Register/North Country Business Products
07.1984 - 04.2008

Iowa Cash Register:

Full charge bookkeeper, A/P, A/R Payroll, Taxes, Billing, Inventory supplies and equipment, Sales.


North Country Business Products

(formerly IA Cash Register)

Billing, Inventory supplies and equipment, Sales


Education

Associate of Arts - Paralegal Studies

DMACC
Ankeny, IA
05-1980

Skills

  • Detail Orientated
  • Able to move from one project to another as needed
  • Experienced in customer service, receptionist duties, general clerical, and retail, working with a wide variety of people with special needs, different cultures and languages
  • Did respite for three different families with special needs children

Interests

Dogs and cats, petsitting

Reading

Photography

Gardening

K9 Search and Rescue training

Camping and hiking


Timeline

Inpatient Operations Coordinator

ChildServe
06.2009 - 03.2025

Bookkeeper, Sales

Iowa Cash Register/North Country Business Products
07.1984 - 04.2008

Associate of Arts - Paralegal Studies

DMACC
Peggy Daugherty