Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peggy Eaccarino

Store Manager
West Brookfield,VT

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Store Manager

Dollar General
06.2019 - 03.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reported issues to higher management with great detail.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Assisted with hiring, training and mentoring new staff members.
  • Supervised guests at front counter, answering questions regarding products
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths

Dept Manager

Walmart
12.2017 - 06.2019
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.

Private Caregiver

Christina Harlow
07.2015 - 12.2017
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Administered medication as directed by physician.

Medical Assistant

Gifford Medical Center
11.2007 - 06.2015
  • Measured patient pulse oximetry.
  • Verified patient insurance coverage and collected required co-payments.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Education

No Degree - Medical Assisting

Us Career Institute
Fort Collins, CO
03.2017

Skills

  • Staff Training
  • Team Leadership
  • Maximizing Profitability
  • Shift Checklists
  • Store Opening and Closing Procedures
  • Staff Management
  • Order Management
  • Product and Service Sales
  • Time Management
  • Inventory Management

Timeline

Store Manager

Dollar General
06.2019 - 03.2023

Dept Manager

Walmart
12.2017 - 06.2019

Private Caregiver

Christina Harlow
07.2015 - 12.2017

Medical Assistant

Gifford Medical Center
11.2007 - 06.2015

No Degree - Medical Assisting

Us Career Institute
Peggy EaccarinoStore Manager