Peggy Filius

• Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
• Handed out classroom materials, like pencils, paper and crayons.
• Worked with lead teacher to monitor class schedule and take attendance.
• Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
• Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
• Supported student learning objectives through personalized and small group assistance.
• Collated classroom materials to help teachers prepare for daily instruction and activities.
• Assisted lead teachers with lesson plan creation and materials development .
• Provided support to help students with special needs learn and grow.
• Reviewed lesson material with students individually or in small groups.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
• Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
• Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
• Created lesson materials, visuals and digital presentations to supplement lesson plans.
• Assessed student assignments to check quality and completeness before submission for grading.
• Helped teachers recognize learning issues evidenced in one-to-one support instruction.
• Recorded grades for coursework and tests in online reporting system.
• Supported instructor with test administration, curriculum development and assignment grading.
• Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
• Assisted and mentored students in groups of up to 8 by reviewing lesson teachings and [Action].
• Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.

• Processed various cash transactions and answered gaming customer questions.
• Counted and recorded assigned funds and made exchanges of funds throughout shift.
• Quickly and accurately counted drawers at start and end of each shift.
• Performed check cashing for customers based on company policies.
• Issued gaming coins and tokens to customers for cash.
• Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
• Verified individual amounts of loose coin and bundled paper money.
• Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Secured casino funds not in use after balancing cash drawer.
• Helped patrons access funds by cashing checkers and processing credit card advances.
• Sold chips, tokens or tickets to patrons based on individual needs.
• Understood and consistently followed gaming commission rules governing establishment activities.
• Counted cash, prepared deposits and balanced accounts.
• Protected customers by following information security procedures and maintaining confidentiality of transactions.
• Moved currency, coins and chips following exact security protocols.
• Trained, oriented and mentored new cashiers in money handling and cage security procedures.

• Completed daily orders with expert picking and packing of shipments.
• Protected materials for transport by correctly packaging products in boxes and crates.
• Complied with safety, health and environmental regulations as prescribed by law.
• Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.

• Assisted bowlers with score changes during bowling tournaments.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Monitored bowlers and provided score changes during National bowling tournaments. This was a temporary extra income position.

• Was onsite manager for last 6 months maintaining and receiving in inventory from other company warehouses during closing of business. Supervised 3 employees at this time until company was sold due to bankruptcy.
• Oversaw training and onboarding process for all newly hired employees within 8.
• Mentored and supported 8 department employees to create strong workplace culture.
• Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
• Performed receiving and shipping duties throughout employment.
• Performed picking and packing duties throughout.
• Was trained and used pallet jacks and forklifts.

• Loaded, unloaded and moved material to and from storage and production areas.
• Wrapped pallets in shrink wrap prior to loading.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Consistently lifted materials weighing as much as 70 pounds.
• Monitored bowlers and corrected scores during bowling tournaments.

• Quickly and accurately counted drawers at start and end of each shift.
• Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
• Processed various cash transactions and answered gaming customer questions.
• Counted and recorded assigned funds and made exchanges of funds throughout shift.
• Performed check cashing for customers based on company policies.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Verified individual amounts of loose coin and bundled paper money.
• Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Issued gaming coins and tokens to customers for cash.
• Secured casino funds not in use after balancing cash drawer.
• Redeemed foreign currencies using accurate exchange rates.
• Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
• Handled money, ticket and chips exchanges for customers.
• Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
• Counted cash and casino chips to accurately reconcile transaction reports.

• Operated machining equipment safely with team of operators.
• Complied with company and OSHA safety rules and regulations.
• Set up and ran Inkjet machine producing 10,000 -20,000 addressed envelopes, sorting by route number and palletizing to be shipped to post office. Completing one job every 15 minutes with a crew of 3 people.
• Set up and ran injet machine producing advertising size post cards for major companies. These jobs would consist of 25,000 to 1 million pieces.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
• Kept detailed production records and identified hold-ups.
• Updated daily production logs and informed management of production incidents or non-conformance issues.

• Performed manager duties, such as, rent trailers, collect rents, deposits and any other monies.
• Ensure proper maintenance is being performed efficiently and in a timely manner.
• Restored customer loyalty by resolving complaints with workers, activities or services rendered.
• Inspected equipment and facilities for signs of wear or damage impacting safety.
• Worked flexible hours; night, weekend, and holiday shifts.
• Carried out day-day-day duties accurately and efficiently.

• Took in rents and deposits when manager was out of office.
• Answered phones and show apartments to potential tenants.
• Cleaned apartments after tenant move out. Helped with minor maintenance and painting.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.