Peggy Garrett
Tow
Summary
It has always been my passion to work in the Healthcare field and with a life changing experience, I was given The opportunity to pursue my dream and receive the proper training to do so. I feel that I’m a very outgoing, Caring, self-sufficient leader that loves what I do for a living.
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Advanced Pain Care
10.2024 - 07.2025
- Managed referral process to ensure timely patient access to services.
- Coordinated communication between patients, providers, and insurance companies.
- Maintained comprehensive records of referrals and follow-up actions.
- Streamlined appointment scheduling to reduce wait times for patients.
Certified Medical Assistant
Texas MedClinic
08.2024 - 10.2024
- Assisted in patient intake, ensuring accurate information collection and efficient registration processes.
- Supported healthcare providers by preparing examination rooms and organizing medical supplies effectively.
- Conducted routine laboratory tests, maintaining compliance with safety protocols and accuracy standards.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Obtained client medical history, medication information, symptoms, and allergies.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs and other tests based on patient presentation in office.
Certified Medical Assistant
Access Health Urgent Care
01.2024 - 07.2024
- Managed patient scheduling and follow-up calls, enhancing appointment adherence and office workflow.
- Streamlined electronic health record documentation, increasing accessibility of patient information for clinical staff.
- Mentored new staff on best practices in patient care, fostering a collaborative team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Assisted in patient intake, ensuring accurate information collection and efficient registration processes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Completed EKGs and other tests based on patient presentation in office.
Certified Medical Assistant
Baylor Scott & White Specialty Clinic
10.2021 - 09.2023
- Duties: patient intake, vital signs, injections, prepared Lg joint injections, cast, splint and DME application and removal, ordered supplies, medications, x-rays, labs explained pre-op/post-op instructions, suture and staple removal.
- USED Healthland and Epic EMR system
- typed up surgery consents, gave patients pre-op and post instructions
- scheduled pre-op clearance appointments with PCP, cardiology, labs and any other appointments needed for clearance
- drew up injections for large joints for providers
Front Desk Clerk Scheduler
Hill Country Advanced Foot and Ankle
06.2020 - 10.2021
- Scheduled appointments and managed front desk operations to ensure smooth guest experiences.
- Coordinated check-in/check-out processes, optimizing workflow efficiency for patients
- collected patient demographics/insurance for scheduling appointments, follow-ups, collecting copays, deductibles and account balances
- traveled to remote office
Certified Medical Assistant
Ascension
12.2017 - 08.2019
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Streamlined electronic health record documentation, increasing accessibility of patient information for clinical staff.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Certified Medical Assistant
Baylor Scott & White Specialty Clinic
10.2012 - 08.2017
- Prepared and administered medications to alleviate patient symptoms.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- vital signs, prepared injections,patient intake
- ordered supplies and medications
- application and removal of splints, cast and DME
- ordered supplies and medications, xrays and labs
- gave pre-op and post-op instructions
Education
High School Diploma -
Central Texas College
Killeen, TX06-1995
Medical Assistant
Allied Health Careers
Austin, TX02-2012
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Medication administration
- Electronic health records
- Sterilization techniques
- Payment collection
- Time management
- Multitasking and organization
- Triage assessment
- Basic life support
- Patient education
- Phlebotomy techniques
- Injection administration
- Customer service
- EMR / EHR
- CPR
- First aid
Certification
- Certified Medical Assistant/Phlebotomy 2012
- Orthopedic Cast Technician 2016
Timeline
Certified Medical Assistant
Advanced Pain Care
10.2024 - 07.2025
Certified Medical Assistant
Texas MedClinic
08.2024 - 10.2024
Certified Medical Assistant
Access Health Urgent Care
01.2024 - 07.2024
Certified Medical Assistant
Baylor Scott & White Specialty Clinic
10.2021 - 09.2023
Front Desk Clerk Scheduler
Hill Country Advanced Foot and Ankle
06.2020 - 10.2021
Certified Medical Assistant
Ascension
12.2017 - 08.2019
Certified Medical Assistant
Baylor Scott & White Specialty Clinic
10.2012 - 08.2017
High School Diploma -
Central Texas College
Medical Assistant
Allied Health Careers
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