Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Peggy Gonzalez

Sebring,FL

Summary

Dynamic professional with a positive attitude and strong customer service skills, experienced at Walmart and Universal Studios. Proven ability in data entry and office administration, ensuring accurate record-keeping and efficient operations. Self-motivated and reliable, consistently delivering excellent results while maintaining a commitment to safety and teamwork.

Overview

28
28
years of professional experience

Work History

Stocker

Walmart
11.2018 - Current
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Kept work areas neat, clean and free from debris.
  • Managed timely and effective replacement of damaged or missing products.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Turnstile

Universal Studios
03.2008 - 03.2016
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Administrative Assistant

Puerto Rico Telephone Company
02.1997 - 01.2000
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Secretarial

International College
Bayamon, Puerto Rico

General Studies

Metropolitan Ut
Rio Piedras, Puerto E

Skills

  • Willing to learn
  • Positive attitude
  • Customer service
  • Punctual and reliable
  • Safety procedures
  • Data entry
  • Computer skills
  • Multi-line phone systems
  • Multi-line telephone systems
  • Attendance record management
  • Report generation
  • Office administration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Stocker

Walmart
11.2018 - Current

Turnstile

Universal Studios
03.2008 - 03.2016

Administrative Assistant

Puerto Rico Telephone Company
02.1997 - 01.2000

Secretarial

International College

General Studies

Metropolitan Ut
Peggy Gonzalez