Experienced professional administrative specialist with a proven track record of efficiently managing office operations. Skilled in fostering team collaboration, problem-solving, and delivering results in dynamic environments. Proficient in scheduling, document management, and effective communication. Recognized for reliability, adaptability, and upholding high standards in all tasks.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Secretary
Cole Moving Transportation Services
04.2018 - 05.2023
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Maintained daily report documents, memos and invoices.
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Provided comprehensive support to new staff, facilitating faster integration into team.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Assisted in preparing detailed reports for management, enabling informed decision-making.
Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Enhanced visibility of office policies by creating and distributing employee handbook.
Streamlined invoice processing, improving accuracy and efficiency of financial operations.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Established administrative work procedures to track staff's daily tasks.
Volunteered to help with special projects of varying degrees of complexity.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Picker/Packer
Amazon
05.2020 - 09.2020
Pick items to be set to packing
Caregiver for Elderly
Around The Clock Home Care
08.2015 - 05.2020
Bathing feeding dressing assisting to drs appt. feeding assisting with everyday life needs
Education
High school diploma -
Elk City High School
Elk City, OK
05.1998
Skills
Order Picking
Administrative experience
Computer skills
Cooking
Alzheimer's Care
Laundry
Dementia Care
Nursing
Organizational skills
Microsoft Office
Computer Operation
Front desk
English
HIPAA
Babysitting
Patient Care
Vital Signs
Office experience
Personal Assistant Experience
Microsoft Word
Meal Preparation
Developmental Disabilities Experience
Senior Care
Microsoft Excel
Hospice Care
Typing
Cleaning Experience
Microsoft Outlook
Hoyer Lift
Home Care
Caregiving
Food Preparation
Cleaning
Phone etiquette
Customer service
Memory Care
Hospital Experience
Computer literacy
Verbal and written communication
Office administration
Organization
Keyboarding skills
Appointment scheduling
File management
Document preparation
Calendar management
Sales support
Schedule management
Complex Problem-solving
Multi-line phone systems
Supply restocking
File systems management
Report writing
Supply ordering
Spreadsheet management
Mail distribution
Managing purchasing activities
Accounts receivable and payable
Appointment coordination
HIPAA guideline compliance
Payment posting
Inventory purchasing
Inter-office communications
Meeting support
Proofreading expertise
Expense tracking
Accounts payable
Travel arrangements
Business correspondence
Cross-functional communication
Equipment sterilization
Timekeeping systems
Task prioritization
Information archiving
Phone reception
Preparing contracts
Prioritization and time management
Budget monitoring
Office supply inventory
Office correspondence
Confidentiality
Requisition processing
Filing experience
Office staff leadership
Fast learner
Multitasking and time management
Critical thinking
Microsoft office
Recordkeeping
Clear communication
Documentation and recordkeeping
Customer relations and communications
Document and file management
Customer and client relations
Scheduling and calendar management
Office management
Confidentiality and data protection
Employee communications
Office equipment operation
Scheduling
Certification
Leasing consultant
July 2023 to Present
Obtained my leasing consultant certificate in 2023 for apartment managment or assistant