Summary
Overview
Work History
Education
Skills
Timeline
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PEGGY HARVEY

Hollywood,FL

Summary

At Carnival Cruise Line, I spearheaded the development of the myPerformance and myCareerCompass platforms, enhancing talent development and organizational improvement for over 40,000 employees. Leveraging skills in strategic planning and cross-functional collaboration, I drove innovation and data-driven decision-making, significantly advancing employee engagement and leadership succession planning.

Overview

13
13
years of professional experience

Work History

Sr Manager

Carnival Cruise Line
Miami, FL
08.2018 - Current
  • Serves as a strategic partner to shipboard operations leadership by providing direction on fleetwide shipboard performance and talent management initiatives that support the company's culture, business goals, and objectives
  • Responsible for the design, development, and implementation of our in-house performance and talent management platforms used by 40,000+ employees
  • Partners with Corporate IT to build revolutionary enhancement digitization features that drive employee performance, measure and analyze employee growth and development, and increase the user experience
  • Engages with key stakeholders to review enhancement feature requests to ensure compatibility, system and security requirements, and financial impacts
  • Measures and analyzes data and provides innovative solutions to drive employee performance through management efforts
  • Conducts 360 assessments and talent reviews for all senior officers, department heads and sub department heads to ensure Carnival has the talent processes and tools in place to identify, grow and equip leaders to meet long term growth needs
  • Partners with shoreside leaders to identify top talent and create action plans for succession planning
  • Provides coaching and mentoring support to shipboard and shoreside leaders
  • Demonstrates strong functional expertise, creativity, and entrepreneurial leadership to improve the business needs of Carnivals internal recruitment systems and efforts
  • Partners with shoreside leaders to ensure Carnivals promotion process is aligned with departmental goals and objectives
  • Acts as a subject matter expert by providing guidance on integrity, transparency and fairness in promotion decisions
  • Leads the execution of the annual engagement survey and action planning process for 40000+ shipboard employees
  • Partners with sister brand engagement leads to align the corporations strategy to the brand level
  • Leads projects that advance our employee experience and quality of life onboard
  • Leads our reward and recognition programs

Human Resources Director

Carnival Cruise Line | Shipboard
03.2012 - 06.2018
  • Served as the main point of contact for employees seeking advice or assistance related to HR matters
  • Provided advice on career development opportunities within Carnival
  • Conducted exit interviews with departing employees to identify areas of improvement
  • Monitored employee attendance records to ensure adherence to company policy
  • Worked with managers to assess training and performance needs
  • Member of the onboard disciplinary committee providing guidance on complex employee relations issues up to and including termination
  • Handled employee conflicts efficiently while following all company procedures
  • Supervised the onboarding process for newly assigned and hired employees
  • Conducted employee performance reviews and implemented corrective actions to increase productivity
  • Liaised between management and employees by relaying work information, adjustments and grievances
  • Assisted managers in resolving conflicts between team members by providing mediation services

Education

Post Graduate Degree - Human Resources Management

Niagara College
04.2007

<ul><li>Certified Career Coach through the International Coach Federation</li><li>Certified NLP (Neuro-Linguistic Programming) Coach Practitioner</li></ul> -

Skills

  • Cross-functional collaboration
  • Strategic planning
  • Influencing and negotiating
  • Organizational improvement
  • Data-driven decision making
  • Partnership development
  • Organizational development
  • Talent development
  • Innovation management

Timeline

Sr Manager

Carnival Cruise Line
08.2018 - Current

Human Resources Director

Carnival Cruise Line | Shipboard
03.2012 - 06.2018

Post Graduate Degree - Human Resources Management

Niagara College

<ul><li>Certified Career Coach through the International Coach Federation</li><li>Certified NLP (Neuro-Linguistic Programming) Coach Practitioner</li></ul> -

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PEGGY HARVEY