Dynamic sales assistant with a strong focus on driving revenue growth and enhancing customer satisfaction. Demonstrated ability in account management and effective use of nCino software, ready to support organizational goals and improve client experiences.
Overview
23
23
years of professional experience
Work History
Commercial Sales Assistant
TD Bank
Wilmington, NC
04.2010 - 07.2026
Coordinated sales support for commercial lending initiatives, contributing to revenue growth.
Managed customer documentation for loan applications and approvals, ensuring regulatory compliance.
Utilized nCino software program for efficient processing of commercial and small business loans.
Assisted clients with account inquiries and banking services, improving customer satisfaction.
Part Time Sales Associate
Pottery Barn
Wilmington , NC
05.2008 - 04.2010
Processed sales transactions accurately using point-of-sale system.
Assisted customers in selecting home décor and furniture items.
Maintained store displays to enhance product visibility and appeal.
Office Administrative Assistant
Ed Newsomes Hardwood Floors
Wilmington, NC
03.2003 - 03.2008
Resolved customer phone inquiries efficiently, enhancing satisfaction and ensuring timely issue resolution.\and managed accounts receivables and payables, ensuring precise financial documentation.\and guided customers in showroom flooring selections, facilitating informed decision-making.\and coordinated employee health insurance management to maintain compliance and support staff needs.
Guided customers in showroom flooring selections, facilitating informed decision-making.
Coordinated employee health insurance management to maintain compliance and support staff needs.
Education
Some College (No Degree) - Human Resources Development
Pitt Community College
Winterville, NC
Skills
Loan processing
nCino software utilization
Regulatory compliance
Document processing
Sales coordination
Account management
Customer relationship management
Timeline
Commercial Sales Assistant
TD Bank
04.2010 - 07.2026
Part Time Sales Associate
Pottery Barn
05.2008 - 04.2010
Office Administrative Assistant
Ed Newsomes Hardwood Floors
03.2003 - 03.2008
Some College (No Degree) - Human Resources Development