Peggy Howell
Lubbock,Texas
Summary
Patient-oriented Nurse with 32 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Quality Management specialty.
Overview
32
32
years of professional experience
Work History
Registered Nurse - Senior Quality Analyst
Q-Centrix
01.2011 - Current
- Audited charts and reviewed clinical documents for inclusion of data to complete abstraction for core measures.
- Improved patient outcomes by identifying evidence-based nursing as well as Physicians/Allied Health Professional interventions and individualized care plans.
- Work in numerous Electronic Medical Records to review patients chart for numerous collection tools.
- Work with Q-Apps to obtain weekly assignments and documentations of completeness of the records.
- Work with the needs of the customer in mind to prioritize work.
Registered Nurse, Quality Management Analyst
Lubbock Heart And Surgical Hospital
08.2005 - Current
- Collaborated with physicians to review acute care needs as well as discharge needs of patients meeting core measure criteria.
- Daily monitoring of patient records, collected, and tracking to evaluate for measures.
- Creation and updating of data bases for each department in the hospital to monitor for Quality Assurance and Performance Improvement.
- Ongoing Professional Practice Evaluations well as Focus Professional Practice Evaluation - Concurrent review of patients per physician including number of deaths, return to surgery, unplanned transfers and readmissions per physician. I also talley the data from Physician Peer Review as well as Medical Records to include to OPPE.
- PEPPER Report - Created a query in Cerner and a spreadsheet identifying outliers identified.
- Comprehensive Care of Joint Replacement - Working in conjunction with the Physical Therapy Department to ensure collection of HOOs/KOOs and V12 prior to surgery and within 9 to 12 months post-operatively. I then enter the data into the collection tool and submit.
- Corporate Dashboard - Data is aggregated to enter into the dashboard monthly for review. Outliers are identified and action plans formulated.
Clinical Nurse Director
Highland Medical Center
08.1999 - 07.2005
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through introduction of a comprehensive medication management system.
- Improved patient satisfaction scores by promoting a patient-centered care approach among the nursing staff.
- Increased staff retention through development and implementation of professional growth opportunities for nurses.
- Promoted teamwork and collaboration among nurses, fostering an environment conducive to high-quality care provision.
Education
Associate of Science - Register Nursing
South Plains College
Levelland, TX05.1992
Skills
- Case Management
- Data Collection
- Chart Updating
- Medical Assessment
- Strong Excel Skills
Timeline
Registered Nurse - Senior Quality Analyst
Q-Centrix
01.2011 - Current
Registered Nurse, Quality Management Analyst
Lubbock Heart And Surgical Hospital
08.2005 - Current
Clinical Nurse Director
Highland Medical Center
08.1999 - 07.2005
Associate of Science - Register Nursing
South Plains College