Peggy Johnsen
Sugar Grove,IL
Summary
Dynamic professional with strong track record in permit coordination, bringing deep understanding of regulatory compliance, document management, and project timelines. Known for effective communication and team collaboration, consistently ensuring seamless workflow and adaptability to changing requirements. Expertise in navigating complex permitting processes, problem-solving, and maintaining high standards of accuracy and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Permit Coordinator
Terrazon Group
11.2022 - Current
- Coordinated permit applications, ensuring compliance with local, county, state, federal and railroad regulations.
- Implemented tracking system for permit status updates to enhance workflow efficiency.
- Developed template and guidelines to standardize permit submissions across projects.
- Manage communications with permitting jurisdictions, maintaining positive relationships and expediting approvals when necessary.
- Provide exceptional customer service to clients throughout the permit process resulting in high satisfactions rates and repeat business.
- Facilitate meetings with regulatory agencies to expedite permit approvals and address concerns.
- Review project plans for accuracy and completeness in relation to permit requirements.
- Resolve permit related issues through effective problem-solving techniques.
- Experience with Accela, CitizenServe, Verofy and other submittal portals.
- Helped manage end-to-end process for fiber optic build.
Senior Administrative Assistant
Wagner Excavating
07.2018 - 02.2020
- Managed complex scheduling and calendar coordination for senior managers.
- Streamlined document processing and filing system to enhance operational efficiency.
- Oversaw office supply inventory, ensuring timely and cost effective purchasing.
- Implemented digital tools to automate routine administrative tasks.
- Kept records and files in content management systems such as OneDrive, Excel and SharePoint.
- Increased accuracy of financial records with diligent tracking of expenses, budget management and invoice tracker.
- Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
- Prepared flawless emails and other documents upon direction of immediate supervisor.
Freight Invoice Clerk
Virtual Transportation Management
07.2017 - 07.2018
- Managed freight documentation and ensured compliance with regulations.
- Oversaw inventory control processes to maintain accuracy in levels.
- Processed and verified a high volume of invoices for accuracy and compliance.
- Coordinated with vendors to resolve discrepancies in billing and payment issues.
- Processed invoices and payment in line with company policies and procedures.
Skills
Document review
Permit tracking
Research
Local government relations
Teamwork
Problem solving
Attention to detail
Reliability
Organizational skills
Adaptability and flexibility
Permit application preparation
Permit strategy development
Time management
Multitasking
Certification
Certified Notary Public
Timeline
Permit Coordinator
Terrazon Group
11.2022 - Current
Senior Administrative Assistant
Wagner Excavating
07.2018 - 02.2020
Freight Invoice Clerk
Virtual Transportation Management
07.2017 - 07.2018