Passionate retail leader with over 20 years of experience, including two successful multi-unit roles. I am a leader amongst my peers who thrives on training and developing others along with a passion for driving sales, performance and efficiency. Creative problem solver skilled at de-escalating situations and driving positive change.
*Was a leader in 3 of our New Mexico stores, contributing to the success of our sales, including being part of a $55 million dollar store.
*Recruited individuals with talent, drive and experience, successfully adding unique dimensions to organization.
*Developed and promoted team leaders and team members into their next role.
*Evaluated team leader performance, identified areas of improvement and communicated plans to team leaders.
*Consistently lead a team of 100+ team members and leaders under my direct report.
*Launched Target online process, ship from store, to our Santa Fe store, which lead the group in Q4, in it's first year in 2017.
*Launched adult beverage in our Uptown Target, first store in NM to carry adult beverage.
*Launched Targets Food online process this year, grocery pick up, in our Uptown store.
*Currently the Food Captain for all of New Mexico Targets.
*Was a leader in 4 DFW area Target stores for over 9 years.
*Recruited individuals with talent, drive and experience, successfully adding unique dimensions to organization.
*Developed team leaders and team leaders into their next role.
*Coached employees to help each reach true potential and grow skill sets.
*Evaluated employee performance, identified areas of improvement and communicated plans to employees.
*Trained new ETLs and SLs on The area of Softlines to support their development into new roles.
*Was the District captain for Softlines over 5 years in role.
*Held various captainships (district captain for service, district captain for softlines and Q4 captain) during my 9 years in DFW.
*Successfully help train and develop a team for online in-store orders, at my last store in DFW, when Target first rolled this process out to the stores. This store became the 4th highest in the company in it's first year.