Peggy Landgren

Work History

Hobby Lobby

08.2021 - Current

Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
Boosted overall employee morale by fostering a positive work environment and promoting open communication.
Oversaw efficient inventory stocking and supply rotation.
Set up displays and trained employees on current promotions.
Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
Ensured compliance with all relevant industry regulations and safety guidelines within the department''s operations.
Communicated with managers of other departments to maintain transparency.
Collected, arranged, and input information into database system.
Held the key to the cash box as a customer service manager.
Handled returns and refunds efficiently.
Helped assist customers with their purchases quickly.
Helped with inventory.
Helped unload the truck.

Belk

11.2019 - 01.2020

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
I helped unload the truck.

Harris Teeter

11.2014 - 06.2015

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Kmart, Sears Holding

09.2008 - 01.2013

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Kmartcorp

06.1997 - 04.2006

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.