Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Peggy Lyons

Lowell,AR

Summary

Dedicated [Job Title] with experience driving to customer locations to transport food. Focused on completing deliveries quickly to meet busy daily demand. Offering strong work ethic, attention to detail and reliable transportation. Food Delivery Driver with motivation to handle continuous driving and back-to-back orders. Meets delivery targets by knowing local roads well and uses GPS applications. Dedicated to customer satisfaction. Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

42
42
years of professional experience

Work History

Pizza Delivery Driver

Dominoes Pizza
Lowell, AR
03.2024 - Current
  • Navigated urban and rural delivery routes and delivered food items at or before quoted times.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Maintained clean traffic record and kept vehicle clean and in top operating condition.
  • Documented time of delivery to record completion of order.
  • Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
  • Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
  • Answered phone calls from customers placing takeout orders.
  • Loaded delivery vehicle with orders and ensured accuracy of order items.
  • Delivered pizza to customers in a timely manner while adhering to traffic laws.
  • Followed proper sanitation protocols when handling food products on the job.
  • Performed daily vehicle inspections prior to leaving for deliveries.
  • Conducted daily cleaning duties such as mopping floors, washing dishes.
  • Delivered fresh food to customers across local area.
  • Presented customers with bills and receipts to collect payment for delivered food.
  • Ensured that the correct order was delivered to the customer.

Production Worker

Preformed Line Products Co
Rogers, AR
10.2022 - 02.2024
  • Kept operations area neat and orderly to minimize obstacles.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Moved items between machines, conveyors and transport equipment to meet production needs.

Server

AQ Chicken House
Springdale, AR
09.2020 - 05.2021
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Claims Analyst

Walmart
Bentonville, AR
11.2001 - 10.2020
  • Followed all company procedures to keep data confidential.
  • Investigated claim and settlement deals and reviewed coverage determinations.
  • Gathered proper documentation and data to prepare claims for submission.
  • Assessed processing reports each day to effectively submit claims.
  • Investigated and analyzed requirements to improve timeliness of reports to customers.
  • Analyzed claim data to identify trends and recommend process improvements.
  • Utilized computer software for accurate claims evaluation and tracking.
  • Input claim information and payments into company database.
  • Discussed current cases and issues in claim committee meetings.

Administration Specialist

Army National Guard ARAdmin
Fayetteville, AR
03.1982 - 06.2007
  • Assisted in the preparation of presentations, reports, and other documents.
  • Maintained customer databases by entering new customer information into the system.
  • Compiled data for monthly performance reviews for all staff members.
  • Checked office stock to determine supply levels and maintain inventory.
  • Supported departmental activities by providing clerical assistance.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Answered incoming calls and responded to customer inquiries.
  • Organized staff meetings and recorded meeting minutes.
  • Monitored office supplies inventory and placed orders when needed.
  • Provided general support to teams as needed for projects.
  • Handled sensitive information discreetly while maintaining confidentiality.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Server

Village Inn Restaurant
Bentonville, AR
07.1996 - 05.2004
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Assistant Manager

Shoneys
Rogers, AR
11.1984 - 07.1996
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Ensured compliance with safety regulations and company policies.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Resolved conflicts between team members in an effective manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Implemented effective policies and procedures for operations.

Education

High School Diploma -

Rogers High School
Rogers, AR
05-1981

Skills

  • Route Planning
  • Food safety knowledge
  • Customer Service
  • Money Handling
  • Safe Driving
  • GPS Navigation
  • Payment Collection
  • Vehicle Maintenance
  • Delivery Coordination
  • Payment handling
  • Customer Communication
  • Food handling
  • Decision-Making
  • Proper food temperatures
  • Valid Driver's License
  • Dedicated Team Player

Affiliations

Gardening

Accomplishments

Graduated from Army Basic Training in 1982 and retired in 2007

Timeline

Pizza Delivery Driver

Dominoes Pizza
03.2024 - Current

Production Worker

Preformed Line Products Co
10.2022 - 02.2024

Server

AQ Chicken House
09.2020 - 05.2021

Claims Analyst

Walmart
11.2001 - 10.2020

Server

Village Inn Restaurant
07.1996 - 05.2004

Assistant Manager

Shoneys
11.1984 - 07.1996

Administration Specialist

Army National Guard ARAdmin
03.1982 - 06.2007

High School Diploma -

Rogers High School

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Peggy Lyons