Peggy Morris
Linen Worker
Vinton,IA
Summary
Dedicated professional with a strong work ethic and attention to detail, experienced at Mercy Medical Center Cedar Rapids. Proven ability in teamwork and collaboration, ensuring workplace cleanliness and safety. Skilled in training staff and fostering community engagement, while consistently achieving high standards in service delivery and operational efficiency.
Overview
10
10
years of professional experience
Work History
Linen Worker
Mercy Medical Center Cedar Rapids
08.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Insurance Receptionist- Seasonal position
Peterson's Senior Health Insurance
07.2022 - 02.2023
- Managed incoming calls and inquiries, ensuring timely and accurate responses to clients' needs.
- Scheduled appointments and coordinated meetings for insurance agents, enhancing office efficiency.
- Processed insurance applications and claims documentation, maintaining compliance with company protocols.
- Assisted clients with policy information and provided support in resolving issues effectively.
- Developed strong relationships with clients, fostering trust and loyalty to the company.
- Improved customer satisfaction by providing prompt and accurate information on insurance policies and procedures.
- Kept the front desk area clean and organized, creating an inviting atmosphere for clients visiting the office.
- Collaborated with colleagues to ensure smooth office operations and coordination of tasks.
Housekeeping Cleaner
Mercy Medical Center Cedar Rapids
10.2017 - 08.2019
- Ensured cleanliness and sanitation of patient rooms, common areas, and offices.
- Operated cleaning equipment including buffers, vacuums, and steam cleaners efficiently.
- Trained new staff on cleaning protocols and safety procedures to maintain high standards.
- Conducted regular inspections to identify areas needing attention or improvement.
- Implemented best practices for infection control and prevention throughout facility.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Resident Assistant
REM
08.2015 - 10.2017
- Facilitated resident engagement through organized events and activities, fostering community building.
- Assisted residents with daily needs, providing support and resources for personal development.
- Monitored resident compliance with policies, ensuring a safe and respectful living environment.
- Collaborated with campus services to resolve issues related to maintenance and safety concerns.
- Trained new resident assistants on protocols and best practices for effective support delivery.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
Education
High School Diploma -
North Linn High School
Troy Mills, IA05-1988
Skills
- Teamwork and collaboration
- Attention to detail
- Workplace cleanliness
- Safety procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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