Peggy Oster
Trayline supervisor
Gainesvill,13
Summary
Qualified food service professional bringing 23 years of experience in the field. Focused on providing exceptional customer service and maintaining food safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. History of improving food service team training, performance and satisfaction. Well-versed in assigning tasks, monitoring service and implementing plans to correct problems. I am a hands on supervisor . I like to be in the kitchen with my employee's. Letting them know I am there to help, side by side when the going gets tough.
Overview
23
23
years of professional experience
Work History
Food Service Supervisor
Northeast Ga Medical Center
05.2008 - 04.2020
- Managed and motivated employees to be productive and engaged in work.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Have knowledge of all aspects of tray line, set up lines, temps and patients diets.
- Accomplished multiple tasks within established timeframes.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive employee relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence. This would be done by all supervisors input.
- Ordering supplements, Ordering produce.
- knowledge of the operation of dishroom and the potsink.
Food Service Cook
Northeast Ga Medical Center
02.1997 - 05.2008
- Prepared food items in compliance with recipes and portioning control guidelines.
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Monitored food temperatures throughout preparation and serving process.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
GED -
03.1996
Skills
- Staff Supervision
- Problem Solving
- Multitasking
- Adaptability
- Decision Making
- Continuous Improvement
Timeline
Food Service Supervisor - Northeast Ga Medical Center
05.2008 - 04.2020
Food Service Cook - Northeast Ga Medical Center
02.1997 - 05.2008
Ga. Department of Technical And Adult Education - GED,
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