Peggy Puckett
Quality Control
Richmond,KY
Summary
Dynamic quality assurance professional with a proven track record at Hitachi Automotive Systems Americas, skilled in enhancing product reliability and customer satisfaction. Expertise in quality control processes and problem-solving, coupled with a strong attention to detail, has led to significant improvements in manufacturing efficiency and waste reduction.
Overview
11
11
years of professional experience
Work History
Assembler
Resource Manufacturing
11.2023 - Current
- Assembled components according to specifications and quality standards.
- Operated hand tools and machinery for efficient production workflows.
- Conducted quality checks on finished products to ensure compliance with safety regulations.
- Collaborated with team members to optimize assembly processes and reduce downtime.
- Followed safety protocols diligently to maintain a secure work environment.
- Maintained clean and organized workstations for enhanced productivity and safety.
- Assisted in training new employees on assembly techniques and safety protocols.
- Increased production efficiency by assembling components quickly and accurately.
- Maintained high-quality standards with thorough inspections of assembled parts.
Mcdonalds
Cashiers
02.2015 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Quality Team Leader
Hitachi Automotive Systems Americas
01.2021 - 09.2023
- Led quality assurance initiatives to enhance product reliability and customer satisfaction.
- Developed and implemented quality control processes to ensure compliance with industry standards.
- Trained and mentored team members on quality inspection techniques and best practices.
- Collaborated with cross-functional teams to resolve quality issues and improve manufacturing efficiency.
- Conducted root cause analysis to identify defects and implement corrective actions effectively.
- Facilitated continuous improvement projects focused on reducing waste and improving workflow efficiency.
- Analyzed performance metrics to drive strategic decisions for product quality enhancements.
- Spearheaded training programs to upskill team members, enhancing their expertise in quality management systems.
- Completed thorough physical inspections to check parts against design drawings and related specifications.
- Evaluated current operational practices and implemented methods that offered notable improvement.
- Helped conduct internal and vendor quality audits to satisfy SOP requirements.
- Reviewed line during processes and generated reporting documents for each stage.
- Coordinated with shift management to establish clear expectations and complete daily quality assignments.
- Recognized outstanding achievements within the team, instilling motivation for continued excellence in daily operations.
- Coached team members on best practices in quality assurance, fostering a culture of excellence and accountability.
- Led root cause analyses investigations following non-conformance incidents, implementing preventive measures to avoid future occurrences.
- Conducted thorough audits of manufacturing processes to identify areas for improvement and implement corrective actions.
Quality Control Inspector
MS Companies
03.2017 - 01.2021
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Implemented corrective actions for non-conformities to enhance product reliability.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Trained and mentored junior inspectors on inspection techniques and safety protocols.
- Developed and maintained comprehensive quality documentation and reports for audits.
- Utilized statistical process control methods to monitor production quality metrics effectively.
Education
GED -
Jackson County Continued Learning
McKee, KY01-2010
Skills
- Assembly and production
- Problem-solving
- Attention to detail
- Repetitive work
- Workplace safety
- Manufacturing
- Product assembly
- Small parts assembly
- Visual inspection
- Time management
- Final assembly processes
- Accuracy
- Critical thinking
- Equipment operation
- Quality assurance
- Basic math
- Blueprint reading
- Machine operation
- Mechanical assembly
- Waste reduction
- Quality assurance controls
- Safety regulations adherence
- Materials management
- Skilled in final assembly processes
- Safety management
Accomplishments
- Consistently produced finished parts at a rate of 10 pieces per hour.
- Resolved assembly problems by altering dimensions to meet specifications.
Timeline
Assembler
Resource Manufacturing
11.2023 - Current
Quality Team Leader
Hitachi Automotive Systems Americas
01.2021 - 09.2023
Quality Control Inspector
MS Companies
03.2017 - 01.2021
Mcdonalds
Cashiers
02.2015 - 06.2025
GED -
Jackson County Continued Learning