Peggy Ramos
Fort Worth,TX
Summary
Dynamic and detail-oriented receptionist with strong customer service skills at Tarrant County Domestic Relations Office. Expert in managing multi-line phone systems and efficiently directing inquiries, enhancing client satisfaction. Proven ability in effective organization and data input, ensuring smooth operations and timely responses to client needs.
Overview
28
28
years of professional experience
Work History
Receptionist
Tarrant County Domestic Relations Office
06.1998 - 07.2018
multi-line phone for multiple staff members, intake specialist-answered questions on child support and visitations issues,
mailed out applications to clients, signed in clients in court
Handled calls management answering inquiries and directing calls to appropriate personnel, taking messages
Accounts Payable Clerk
Mike Carlson Motor Company
03.1990 - 05.1998
- Prepared vendor invoices and processed incoming payments.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors and resolved disputes.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Education
Business
Ft Worth Clerical Business School
Fort Worth, TXHigh School Diploma -
Diamond Hill-Jarvis High School
Ft Worth, TX05-1978
Skills
- Effective organization skills
- Effective time management
- Strong customer service skills
- Efficient data input
Timeline
Receptionist
Tarrant County Domestic Relations Office
06.1998 - 07.2018
Accounts Payable Clerk
Mike Carlson Motor Company
03.1990 - 05.1998
Business
Ft Worth Clerical Business School
High School Diploma -
Diamond Hill-Jarvis High School