Peggy Schenck
North Sioux City,SD
Overview
12
12
years of professional experience
Work History
Healthcare Executive
Mercy One Hospital
Sioux City, SD
10.2023 - Current
- Increase revenue by 20% through streamlined physician documentation, process enhancements, and accurate coding practices, improving financial performance and operational efficiency
- Boost clinic volume by 10% through strategic collaboration with the Emergency Department (ED), strengthening patient referrals and simplifying care pathways
- Reduce mortality rates by developing and introducing a Shared Decision-Making process, empowering patients and clinicians to make informed, collaborative treatment decisions
- Streamline clinical workflows and advance patient outcomes by fostering interdisciplinary collaboration and refining decision-making processes across care teams
Administrative Director of Cardiovascular Service Line
HCA Riverside Community Hospital
Riverside, CA
11.2018 - Current
- Promote to Administrative Director for the Cardiovascular Service Line, overseeing strategic initiatives and operational improvements to elevate patient care and clinical outcomes
- Reduce PCI mortalities from 4% to 2.92% through the implementation of NCSI Protocol and High-Risk PCI Protocol, increasing patient safety and clinical success rates
- Lead the achievement of DNV Comprehensive Stroke Accreditation, ensuring the hospital offers the most advanced stroke treatment available in the community
- Serve as Project Lead for the post-COVID-19 Cardiology Reboot, developing new policies, consent forms, and clinical procedures to protect both patients and staff
- Design an integrated Neurosciences staffing model, enhancing patient flow and simplifying the hospital admission process for greater operational efficiency
Interim Director of Cardiology
MultiCare Deaconess Hospital
Spokane, WA
01.2018 - 11.2018
- Led organizational improvements in financial, clinical, and operational performance to prepare for the transition to a new Director, optimizing efficiency and service delivery across multiple departments
- Oversaw administration of Interventional Radiology, Cardiac Cath Lab, Interventional Neurology, TAVR, and EP departments, ensuring alignment with strategic goals and operational excellence
- Developed and implemented policies and procedures to support service delivery and meet productivity plans, while providing consultation and mentoring to 75 FTEs to enhance communication
Interim Director of Cardiovascular Service Line
Heart of Florida
Davenport, FL
06.2017 - 12.2017
- Led clinical quality improvement initiatives focused on elevating both patient experience and employee satisfaction, driving operational success for a 193-bed acute care facility
- Conducted ongoing assessments and maintained quality control programs, optimizing departmental functionality and upholding high standards of care across all units
- Developed staffing protocols and schedules, assisted in cardiology physician recruitment, and implemented fiscal efficiency measures, boosting revenue
Interim Director of Cardiovascular Services and Project Manager
Alameda Health System
Oakland, CA
11.2016 - 06.2017
- Managed complex programmatic improvements and project development efforts for Interventional Radiology, Cardiac Cath Lab, and Cardiac Observation Unit, addressing the diverse community’s needs
- Oversaw strategic planning and business development for cardiovascular services, driving growth and optimizing service line execution to meet patient and organizational goals
- Led service line execution for cardiovascular programs, ensuring alignment with hospital objectives and fostering collaboration across clinical teams for improved patient outcomes
Interim Director of Cardiovascular and Interventional Radiology
Innova Health System
Alexandria, VA
03.2015 - 06.2016
- Improved patient experience scores to the 85th percentile for wait times and delays, while boosting staff productivity to over 100% across all areas, reducing incidental overtime by 10%
- Collaborated with staff members to design and implement new policies and procedures, leading to a significant improvement in staff engagement scores across all units
- Led the development and execution of a growth strategy, increasing volume by 20-30% in a highly competitive market, driving business expansion and service line success
President
Healthcare Consulting and Management
Prior Lake, MN
01.2013 - 03.2015
- Led healthcare consulting projects, collaborating with organizations to conduct comprehensive evaluations aimed at restoring and maintaining high standards in prevention and patient care
- Oversaw process optimization initiatives, cost reduction strategies, and supply chain management, with a focus on streamlining cardiovascular medicine practices for greater efficiency and outcomes
- Conducted leadership assessments, supply cost evaluations, and workflow enhancements, promoting staff and physician engagement, increasing satisfaction, and driving operational success
Director of Cardiovascular Services
Healthcare Consulting and Management
Minneapolis, MN
04.2013 - 04.2014
- Developed and implemented a process for Registered Nurses (RNs) to review heart failure admissions for 60 days in collaboration with Cardiology, reducing heart failure readmissions by 5% within 90 days
- Facilitated a multidisciplinary team of physicians and staff in the Aortic Center to monitor patients with chronic and acute aortic injury, leading to a reduction in mortality
- Collaborated with clinical teams to design and improve patient care protocols, enhancing outcomes and boosting surgical procedures for patients with aortic injuries and heart failure
Timeline
Healthcare Executive
Mercy One Hospital
10.2023 - Current
Administrative Director of Cardiovascular Service Line
HCA Riverside Community Hospital
11.2018 - Current
Interim Director of Cardiology
MultiCare Deaconess Hospital
01.2018 - 11.2018
Interim Director of Cardiovascular Service Line
Heart of Florida
06.2017 - 12.2017
Interim Director of Cardiovascular Services and Project Manager
Alameda Health System
11.2016 - 06.2017
Interim Director of Cardiovascular and Interventional Radiology
Innova Health System
03.2015 - 06.2016
Director of Cardiovascular Services
Healthcare Consulting and Management
04.2013 - 04.2014
President
Healthcare Consulting and Management
01.2013 - 03.2015
Similar Profiles
Regina WasokyeRegina Wasokye
Food service associate at Mercy one hospitalFood service associate at Mercy one hospital
Kathleen MessinoKathleen Messino
Registered Nurse, Maternal Health Department at Mercy One HospitalRegistered Nurse, Maternal Health Department at Mercy One Hospital
Diona PopeDiona Pope
RN Charge Nurse at Mercy General HospitalRN Charge Nurse at Mercy General Hospital
Jackson FreebernJackson Freebern
Computer Technician at Riverside Technologies IncorporatedComputer Technician at Riverside Technologies Incorporated
Kailyn FosterKailyn Foster
Barista Shift Lead at Stone Bru Coffee CompanyBarista Shift Lead at Stone Bru Coffee Company