Peggy Smith
Ocala
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
14
14
years of professional experience
Work History
Prepared Foods Team Member
Earth Fare, Inc.
01.2023 - Current
- Maintained high level of efficiency in fast-paced work environment.
- Greeted customers with friendly demeanor to enhance positive guest experience.
- Prepared food items by following recipes and product directions.
- Prepared menu orders for customers, ensuring quality and visual presentation.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Checked refrigerated and frozen cases and replenished low stock every day.
- Maintained proper signage and pricing information for displays, cases and counters.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Maintained knowledge base of company pricing, products and services.
- Organized food and products by date and maintained adequate supplies.
- Offered product samples to customers, generating additional sales through taste-testing.
- Followed food safety practices and sanitation guidelines.
Receiver
Cheney Brothers Inc.
08.2021 - 01.2023
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Placed, tagged, and secured merchandise in diverse designated areas.
Key Sales Associate
Piercing Pagoda Of Zale
04.2021 - 08.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Shift Leader
Murphy USA
02.2020 - 03.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Internship Student
Marion County Public Defenders
08.2019 - 12.2019
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
Retail Sales Associate
Ross Dress For Less
01.2016 - 01.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Waitress
Waffle House
01.2010 - 01.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Education
Associate of Science - Criminal Justice
College of Central Florida
Ocala, FL01.2020
Skills
- Stock Management
- Work Area Maintenance
- Store and Brand Promotion
- Food Safety Standards
- Inventory Oversight
- Upselling
- Food Storage
- Problem-Solving
- Creative Thinking
- Team Contribution
- Sales Reporting
- Cash Handling
- Equipment Troubleshooting
Timeline
Prepared Foods Team Member
Earth Fare, Inc.
01.2023 - Current
Receiver
Cheney Brothers Inc.
08.2021 - 01.2023
Key Sales Associate
Piercing Pagoda Of Zale
04.2021 - 08.2021
Shift Leader
Murphy USA
02.2020 - 03.2021
Internship Student
Marion County Public Defenders
08.2019 - 12.2019
Retail Sales Associate
Ross Dress For Less
01.2016 - 01.2017
Waitress
Waffle House
01.2010 - 01.2017
Associate of Science - Criminal Justice
College of Central Florida
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