Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Peggy Smith

Pembroke Pines,FL

Summary

A confident, reliable and enthusiastic individual, experienced in management, supervising 25+ employee while working on high level projects. Excellent relationship building and leadership skills. Previous manufacturing, packaging and blending skills.

Overview

26
26
years of professional experience

Work History

Manufacturing Machine Operator/Blender/Coater

Aveva Drug Delivery Systems
01.2024 - Current
  • Operate blending, packaging and coating machines.
  • Build 150, 80, 50-gallon tanks and coating machine parts for operation as needed for operation.
  • Performs daily review of batch documentation for accuracy and completeness. At the end of the batch, reviews all batch documentation for accuracy and completeness prior to submitting batch for review.
  • Monitors and documents the critical process parameters during the manufacturing process.
  • Test products and lab results
  • Responds to and resolves process & equipment problems independently. Notifies Section Lead and/or Supervisors and works with other departments (Quality Assurance, Engineering, Technical Services, R&D, etc.) to facilitate resolution of issues.
  • Works with Quality Assurance and Engineering to ensure the manufacturing process meets quality specifications.
  • Understands the production schedules and works independently to meet the production goals.
  • Trains new employees, new positions, processes, and retains as necessary.
  • Build pumps as needed.
  • Complies with and enforces GMP/GDP standards in order to minimize cross contamination, holding personnel directly accountable for compliance.
  • Ensure housekeeping standards are followed and area is maintained during shift.
  • Follows all departmental and company safety policies in order to prevent injury to self and others.
  • Backfills associates in the processing rooms as needed, including packaging areas when required.
  • Trains and audits production employees to ensure current approved SOPs are followed.
  • Supports and promotes all Environmental, Health & Safety initiatives to ensure compliance with corporate and other regulations.
  • Performs other duties in order to meet the department’s production schedule or to comply with cGMPs.
  • Works as a member of the team to achieve all outcomes.
  • Operates in accordance with our Code of Conduct and Business Ethics, and all established regulatory, compliance and safety requirements.
  • Performs all work in support of our Values: Collaboration, Courage, Perseverance, and Passion.
  • Ensures area housekeeping / 5S initiatives are sustained, and all other relevant duties as assigned.
  • Works as a member of the team to achieve all outcomes.

Mortgage Loan Specialist/Escrow/Refinance

Shellpoint Mortgage
01.2022 - 07.2025
  • Perform standardized review of government loans according to HUD guidelines.
  • Manage and collect large sums of payments and ensure proper posting.
  • Researched and determined loan status' of pending loan applications.
  • Upload an Assist with delivery of important key Foreclosure documents to LPS.
  • Performed analytical review for all foreclosure processes.
  • Performed pre-underwriting review on new loan applications and documents Quality control Acted as liaison between underwriters and loan applicants.
  • Loss Mitigation Specialist
  • Prevented progression of foreclosure sale through account reinstatement.
  • Review significant changes in customer's situation to ensure fair and equal treatment through foreclosure process.
  • Advise and assist delinquent homeowners on how to avoid foreclosure Take financial information to qualify homeowners for assistant programs Process mortgage payment.
  • Monitor and track loans for foreclosure status to prevent company loss from foreclosures.
  • Processed consumer loans, private mortgages, home equity lines of credit and auto loans.
  • Monitored, postponed and cancelled foreclosure sale dates, when necessary, Submitted proposed modification packages to investors for approval.

Collection Supervisor

Access Financial
07.2012 - 12.2020
  • Solid experience in motivating the friendly operation of the collection process while allocating tasks and resources to meet company objectives.
  • Coordination and control of activities for Collections, Payment Processing and Loan department.
  • Provide support, monitor account managers and ensure compliance with FDCPA and all other company policies.
  • Supervision and performance management of up to 25 employees.
  • Proven success in training and developing employees in the process of Collections, Loans and Payment Processing.
  • Constantly met departmental/organizational targets on time and in good order.
  • Accustomed to handling multiple tasks and meeting tight deadlines in a fast-paced work environment.
  • Strong interpersonal skills including proven competency in negotiation and conflict management.
  • Excellent administrative skills.
  • Wide-ranging liaison experience with all levels of management.
  • Complete Quality Assurance, Loans and Collections analysis daily.
  • Payroll, Time and Attendance
  • Complete and Settle Cash Batch Records
  • Complete and Process Returns
  • Create Improved Processes and Procedures

Test Driver-MDX

Transcore Brightwing
09.2014 - 10.2016
  • Test, document, qualify and audit Roadside Toll Collection Systems (RTCS) used for assuring product conformance.
  • Test, document, qualify and audit RTCS for multiple tolling authorities.
  • Tests and documents tolling systems in test facility.
  • Coordinate on-site, roadside testing between Test Manager and Test Drivers.

Postal Clerk

U.S. Postal Service
12.2006 - 09.2008
  • Interact with customers on a daily basis.
  • Ensured compliance of standard procedure.
  • Performed designated material management activities.
  • Received, processed and coordinated mail to designated route location.
  • Maintained all material handling equipment in good working order.
  • Maintained confidentiality and followed all federal, city and state regulations and practices.

Reservationist

Fairfield Resorts
01.2000 - 12.2006
  • Assisting customers with resort reservations
  • Assisted with training employees with new and existing product knowledge.
  • Assisted clients with dispute resolution.
  • Maintained confidentiality and complied with all rules and regulations.

Education

Licensed Realtor -

Gold Coast Schools of Real Estate
Tamarac, FL
06.2007

Dade College
Miami, FL
01.1993

Skills

  • Proficiency in Outlook, Microsoft Excel, Word, PowerPoint, Medical terminology, 10 Key, SalesForce, EPIC System, FHA, VA, Mortgage Loans
  • Teamwork and collaboration
  • Workplace safety
  • Forklift and pallet jack operation
  • Heavy lifting
  • Machinery operations
  • Machinery cleaning
  • Safety compliance
  • Assembly and production
  • Manufacturing
  • Materials management
  • Quality control
  • Equipment monitoring
  • Process improvement
  • Technical documentation
  • Supply chain management
  • Operations support
  • Pumps and compressors
  • Batch production
  • Order reading
  • QC
  • Machining and production standards
  • Teamwork and communication
  • Staff management
  • Decision-making
  • Time management
  • Team leadership
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Operations management
  • Project planning
  • Performance management
  • Staff development
  • Conflict resolution
  • Workforce management
  • Business administration
  • Product management
  • Business development
  • Salesforce management
  • Safety procedures
  • Employee onboarding
  • Work prioritization
  • Coaching and mentoring
  • Policy and procedure development
  • Inventory management
  • Data analysis
  • Risk management
  • Regulatory compliance
  • Disciplinary techniques
  • Computer skills
  • Attention to detail
  • Multitasking
  • Problem-solving
  • Adaptability and flexibility
  • Problem resolution
  • Effective communication
  • Organizational skills
  • Excellent communication
  • Hiring and training
  • Staff training
  • Training and development
  • MS office
  • Schedule management
  • Problem-solving aptitude
  • Employee development
  • Interpersonal relations
  • Active listening
  • Good judgment
  • Operations monitoring
  • Operational efficiency
  • Employee relations and conflict resolution
  • Planning and implementation
  • Project management
  • Management
  • Excellent oral and written communication
  • Strategic planning
  • Business workflows
  • Data analytics
  • Onboarding and training
  • Public speaking

Accomplishments

  • Supervised team of 25 staff members.
  • Collaborated with team of 10 in the development of tribal projects in the city of Wisconsin for virtual employees.
  • Achieved above average results on more than 50% through effectively helping with training staff in office and virtually across state lines.

Timeline

Manufacturing Machine Operator/Blender/Coater

Aveva Drug Delivery Systems
01.2024 - Current

Mortgage Loan Specialist/Escrow/Refinance

Shellpoint Mortgage
01.2022 - 07.2025

Test Driver-MDX

Transcore Brightwing
09.2014 - 10.2016

Collection Supervisor

Access Financial
07.2012 - 12.2020

Postal Clerk

U.S. Postal Service
12.2006 - 09.2008

Reservationist

Fairfield Resorts
01.2000 - 12.2006

Licensed Realtor -

Gold Coast Schools of Real Estate

Dade College

Similar Profiles

CREATE PROFILE