Peggy Snead
Caregiver
Crozier,VA
Overview
29
29
years of professional experience
Work History
Caregiver
Katherine A, Claiborne
Richmond, VA
11.2024 - 10.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored health changes, reporting concerns to family members and medical staff promptly.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medication accurately following prescribed schedules and guidelines.
Caregiver
Mrs. Joyce Powell
Maidens, VA
11.2021 - 07.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans to meet individual needs and preferences.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided companionship and emotional support, enhancing clients' quality of life.
Caregiver
Frank Lomax III
Henrico, VA
06.2018 - 06.2022
- Coordinated with healthcare professionals to optimize client care strategies.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assistant Financial Coordinator
First Union Baptist Church
Crozier, VA
01.2006 - 01.2022
- Coordinated budget preparation and financial reporting processes to ensure accuracy and compliance.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Managed payroll data entry and processing for 7 employees to comply with predetermined company guidelines.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Completed bi-weekly payroll for 7 employees.
- Provided backup to financial coordinator to step in to assist with various tasks whenever employee was absent.
Customer Service Supervisor
Magellan Medicaid Administration
Glen Allen, VA
06.1996 - 06.2017
- Supervised daily operations, ensuring adherence to service standards and policies.
- Trained and mentored new staff, enhancing team performance and customer satisfaction.
- Implemented process improvements to streamline customer service workflows and reduce response times.
- Resolved complex customer issues, fostering strong relationships and promoting loyalty.
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Coached employees through day-to-day work and complex problems.
- Evaluated individual performance metrics to identify areas of improvement, providing targeted coaching to boost results.
Skills
- Personalized client care
- Daily living assistance
- Mobility support
- Safety awareness
- Emotional support
- Relationship building
- Cleanliness maintenance
- Organizational skills
- Meal preparation
- Patient observation
- Respectful and compassionate
- Direct patient care
Timeline
Caregiver
Katherine A, Claiborne
11.2024 - 10.2025
Caregiver
Mrs. Joyce Powell
11.2021 - 07.2025
Caregiver
Frank Lomax III
06.2018 - 06.2022
Assistant Financial Coordinator
First Union Baptist Church
01.2006 - 01.2022
Customer Service Supervisor
Magellan Medicaid Administration
06.1996 - 06.2017