Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Peggy Tolbert

Burnsville,MN

Summary

Hardworking young lady with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

PCT

Davita
Burnsville, MN
09.2022 - Current
  • Oversaw equipment procurement, installation, maintenance and disposal tasks.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to bell or light signal calls to assist patients with needs.
  • Assisted with patient admissions, discharges and transfers.
  • Recorded patient conditions and vital signs before and after medical operations.

Front Desk Receptionist

BakeMark
Shakopee, MN
01.2022 - 09.2022
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Received incoming calls and coordinated with staff to fulfill customer requests.

Nursing Assistant

Nursing Assistants
Minnetonka, MN
12.2021 - 01.2022
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.

Packer/Invoice Clerk

Amazon
Shakopee, MN
05.2019 - 01.2022
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Processed invoice payments and recorded information in account database.

Education

GED -

Shakopee Cap Agency
Shakopee, MN
05.2018

Skills

  • Acute and Rehabilitative Care
  • Clinical Training
  • Surgical Preparation
  • Emotional and Social Support
  • Multi-Line Phone Systems
  • Computer Proficiency
  • Appointment Scheduling
  • Attention to Detail
  • Greeting and Seating Clients

Certification

  • Certified Nursing Assistant (CNA)
  • Certified Home Health Aide (CHHA)
  • BLS
  • CPR

Timeline

PCT

Davita
09.2022 - Current

Front Desk Receptionist

BakeMark
01.2022 - 09.2022

Nursing Assistant

Nursing Assistants
12.2021 - 01.2022

Packer/Invoice Clerk

Amazon
05.2019 - 01.2022

GED -

Shakopee Cap Agency

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Peggy Tolbert