Peggy Vick
Brooklyn,MD
Summary
Accomplished Director of Social Services at The Salvation Army Area Command Metro, proficient in team management and Microsoft Office applications. Championed innovative programs that significantly improved client satisfaction and facilitated grant funding acquisition. Recognized for a constructive attitude and adept problem-solving skills, excels in promoting team excellence and enhancing service delivery.
Overview
44
44
years of professional experience
Work History
Community Service Communicator
4MyCity
01.2021 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Director of Social Services
The Salvation Army Area CommandMetro
08.2002 - 08.2020
- Delegated authority and responsibility to department personnel.
- Developed a high-performing team of social workers, driving excellence in service delivery and client outcomes.
- Allocated fiscal allotments to meet goals efficiently.
- Attended education opportunities and created in-service training alliances to meet mission of organization.
- Improved community outreach by developing and implementing innovative social service programs.
- Represented organization at regional meetings with state departments, associations and legislature.
- Led efforts to secure grant funding, bolstering financial resources available for key social service programs.
- Increased client satisfaction by actively addressing concerns and providing timely resolutions.
Education
Theology
The Salvation Army School For Officer Training
Atlanta Ga06.1976
Skills
- Friendly demeanor and adaptability
- Effective time management
- Team management skills
- Analytical problem-solving
- Proficient in Microsoft Office
- Exceptional customer service
- Technical computer skills
- Collaborative teamwork
- Verbal communication
- Cross-cultural communication
- Nonverbal communication
- Assertiveness
- Persuasion techniques
- Internal communications
- Photography
- Crisis management
- Speechwriting
- Web analytics
- Media relations
- Community management
- Press release writing
- Podcast production
- Problem-solving
- Customer service
- Communication management
- Time management
- Decision-making
- Data entry
- Team management
- Team building
- Thought leadership
- Team development
- Project management
- Public relations strategies
- Crisis response
- Schedule coordination
- Information gathering and analysis
- Strategy development
- Public speaking
- Incident response
- Event networking
- Media communications
- Event coordination
- Crisis communications
- Email blasts
- Web content creation
- Teamwork
- Presentation materials
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Creative thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Video production
Personal Information
Title: Retired
Accomplishments
Developed a Feeding program for the Homeless 45 years ago which still feeds them 5 days a week.
Timeline
Community Service Communicator
4MyCity
01.2021 - 06.2021
Director of Social Services
The Salvation Army Area CommandMetro
08.2002 - 08.2020
Theology
The Salvation Army School For Officer Training