Monitored performance of personnel against goals set forth by the company.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Created marketing campaigns to attract new customers.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Managed daily operations of business, including hiring and training staff.
Ensured compliance with local, state, and federal regulations.
Executed performance reviews to encourage improved productivity for team members.
Oversaw budgeting and financial management.
Implemented campaigns and promotions to help with developing goods and services.
Collaborated with other owners on joint ventures and shared resources.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Led startup and creation of operational procedures and workflow planning.
Maintained relationships with existing clients by providing superior customer service.
Provided direction and guidance to employees.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Formed and sustained strategic relationships with clients.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Ensured compliance with applicable laws and regulations related to business operations.
Set pricing structures according to market analytics and emerging trends.
Prepared staff work schedules and assigned team members to specific duties.
Hosted special events to boost brand awareness and increase community engagement.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Completed day-to-day duties accurately and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Updated and maintained databases with current information.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Managed inventory and supplies to ensure materials were available when needed.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Education
Doctor of Chiropractic - Chiropractic
Northwestern Chiropractic College
Bloomington, MN
12-1991
Some College (No Degree) - Biological And Physical Sciences
University of Minnesota
Minneapolis, MN
Skills
Social media control
Marketing tactics
Negotiation
Verbal and written communication
Administrative oversight
Affiliations
Married 30 years husband Rick, we love the outdoors, I am an avid walker of 5 year old golden retriever, snowshoeing, skiing, gardening, sourdough baker.
Certification
DC licence since 1992
References
References available upon request.
Timeline
Chiropractic Owner and Operator
7-Hi Chiropractic
10.1997 - Current
DC licence since 1992
Doctor of Chiropractic - Chiropractic
Northwestern Chiropractic College
Some College (No Degree) - Biological And Physical Sciences
Chiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic ClinicChiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic Clinic
Front desk receptionist/ Office manager at Dr.Ibolit Chiropractic and Far East ChiropracticFront desk receptionist/ Office manager at Dr.Ibolit Chiropractic and Far East Chiropractic