Proven in enhancing customer satisfaction and efficiency, my time at Home Instead showcased my compassionate care and love for relationship-building. I am hardworking and always willing to take on added responsibilities. I treat everyone with dignity and respect helping patients with self-care and hygiene. Very friendly, cooperative and supportive to patient and family. Interactive and hard working in areas of house cleaning, cooking, yard work and pet care.
Overview
30
30
years of professional experience
Work History
Caregiver
ALAN IZUMIGAWA
08.2019 - 09.2023
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted patients with self-administered medications.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Transported individuals to events and activities, medical appointments, and shopping trips.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Built strong relationships with clients to deliver emotional support and companionship.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Provided compassionate and patient-focused care to cultivate well-being.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Handled incoming mail, bills and invoices and completed appropriate actions.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Transported clients to and from medical appointments with safety and efficiency.
Assisted with daily living activities, running errands, and household chores.
Entrusted to handle confidential and sensitive situations in professional matter.
Identified needs and coordinated plans for travel and out-of-town functions.
Caregiver
Home Instead
02.2019 - 03.2020
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Provided safe mobility support to help patients move around personal and public spaces.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Courier
Quicksilver Express Courier Of Arizona
08.2014 - 12.2018
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Operated vehicle safely in highly congested areas with no traffic violations.
Followed company policies and procedures during shift.
Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Ensured the safety of packages by properly handling fragile items during transportation and storage.
Handled sensitive documents securely, maintaining confidentiality and protecting client information.
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
Cab Driver
Discount Cab
09.2003 - 08.2014
Enhanced customer satisfaction by providing timely and efficient transportation services.
Prioritized passenger safety through vigilant monitoring of surrounding vehicles, pedestrians, cyclists, weather conditions.
Managed trip logs to track mileage, fuel usage, and expenses for accurate record-keeping purposes.
Handled cash transactions accurately, providing change when necessary for smooth payment processing.
Increased repeat business through exceptional interpersonal skills and attentiveness to customer preferences.
Adhered to all traffic laws and regulations while operating the taxi cab, ensuring passenger safety at all times.
Assisted passengers with luggage and other personal items, demonstrating exceptional customer service skills.
Safely transported customers with special needs, utilizing adaptive equipment when necessary to accommodate their requirements.
Assembler
White Sands Engineering
02.1997 - 01.2000
Increased production efficiency by assembling components quickly and accurately.
Maintained high-quality standards with thorough inspections of assembled parts.
Assembled components with no supervision, exceeding expected project milestones.
Followed outlined specifications to implement assembly plans.
Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
Reduced material waste, carefully following assembly instructions and protocols.
Enhanced customer satisfaction by ensuring all products met rigorous quality standards.
Improved product quality with meticulous attention to detail during assembly.
Connected cables, tubes, and wiring according to specifications.
Assembled parts correctly according to specifications.
Machinist
TriTec Machine Shop
02.1994 - 07.1997
Inspected completed parts to verify compliance with specifications and quality standards.
Utilized micrometers and calipers to measure and verify precise tolerances.
Operated screw machine, and CNC mills and lathes to produce required parts.
Read and interpreted blueprints and technical drawings to determine parts dimensions.
Used manual equipment.
Achieved consistent quality, performing detailed final inspections on completed parts.
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