Peggy Whitten
Chillicothe
Summary
Professional retail worker with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results-driven with knack for problem-solving and team motivation.
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness.
Overview
32
32
years of professional experience
Work History
Independent Provider
Total Homecare Solutions
05.2024 - Current
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Provided emotional support to clients, promoting mental wellness and stability during challenging times.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
- Researched and recommended community resources to meet clients' needs.
- Constructed cognitively stimulating activities.
- Scheduled and coordinated medical appointments.
- Administered medications in accordance with doctor's instructions.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided direct personal care and administrative services to clients.
- Transported clients for medical and personal outings.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Owner / Operator
To Be Reused Consignment Shoppe
10.2014 - 12.2024
- Managed all day-to-day business operations.
Home Health Aide
Self-employeed
01.2009 - 01.2014
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Work Flow
CitiFinancial
01.2003 - 01.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Processed Payments Credit Card Payments through mail.
First Assistant Manager
United Dairy Farmers
01.1996 - 01.2003
- Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.
- Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
- Oversaw vendor relationships, negotiating favorable terms on pricing while securing timely deliveries of new products.
- Maintained an organized stockroom to facilitate efficient replenishment of sales floor merchandise.
- Implemented loss prevention measures, resulting in decreased shrinkage rates and increased profitability.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Busser /PM Dishwasher
Emma's Pizzaria
01.1994 - 01.1996
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Education
GED -
Frankfort Senior High School
Frankfort, INSkills
- Daily living assistance
- Dependable and responsible
- Patient care
- First aid and safety
- Compassion and empathy
- Direct patient care
- Safety awareness
- Meal preparation
- Housekeeping
- Cash handling
- Cleaning and sanitizing
- Customer assistance
- Customer service
- Medication and appointment reminders
- Customer service focus
- Strong organization
- Respectful and compassionate
- Time management
- Multitasking and organization
- Strong ethics
- Special needs care
Timeline
Independent Provider
Total Homecare Solutions
05.2024 - Current
Owner / Operator
To Be Reused Consignment Shoppe
10.2014 - 12.2024
Home Health Aide
Self-employeed
01.2009 - 01.2014
Work Flow
CitiFinancial
01.2003 - 01.2009
First Assistant Manager
United Dairy Farmers
01.1996 - 01.2003
Busser /PM Dishwasher
Emma's Pizzaria
01.1994 - 01.1996
GED -
Frankfort Senior High School
Similar Profiles
Stefani BookerStefani Booker
Direct Service Professional at Total Homecare SolutionsDirect Service Professional at Total Homecare Solutions
Larissa O'ConnorLarissa O'Connor
Caregiver at Total Homecare SolutionsCaregiver at Total Homecare Solutions
Nancy SmithNancy Smith
Remote Support Specialist at Total Homecare SolutionsRemote Support Specialist at Total Homecare Solutions
Andrea OsborneAndrea Osborne
Patient Access Supervisor at Ensemble Health PartnersPatient Access Supervisor at Ensemble Health Partners
Brandon WardBrandon Ward
Student Worker at Knox CollegeStudent Worker at Knox College