Peh Reh
Grand Ledge,MI
Summary
Dedicated and hardworking with a strong commitment to learning and professional development.
Overview
4
4
years of professional experience
Work History
Sr Installation Technician
Dematic
Remote
02.2022 - Current
- Commissioning of Automatic Guided Vehicles and Systems at customer sites
- Performed onsite installation, modification and maintenance of systems and equipment.
- Job site checkout of vehicle and system
- Field documentation, including site/vehicle issue logs, daily site reports, etc.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Collaborated with engineering teams to develop innovative solutions for challenging installations.
- Training customer personnel on the operation and maintenance of vehicles and systems
- Collaborated with internal teams for operational continuity and optimal performance.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
Maintenance Technician
Dematic
Lancaster, PA
04.2020 - 01.2022
- Troubleshoot, repair, and replace equipment and devices on AGVs
- Performs PMs on AGVs and batteries
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Correct faults that occur on AGVs
- Operated hand and power tools to complete repairs
- Record parts used/ordered
- Use warehouse management system to manage and correct inventory
- Maintained clean and safe workspace areas
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
Education
Associate of Applied Science - Electrical Technology
Thaddeus Stevens College of Technology
Lancaster, PA2020
High School Diploma -
McCaskey High School
Lancaster, PA2017
Skills
- Troubleshooting and diagnostic
- Critical thinking
- Active listening
- Teamwork
- Blueprints and Schematics
- Maintenance & Repair
- On-Site Support
- Customer Service
- Equipment Installation
- Continuous Improvement
Timeline
Sr Installation Technician
Dematic
02.2022 - Current
Maintenance Technician
Dematic
04.2020 - 01.2022
Associate of Applied Science - Electrical Technology
Thaddeus Stevens College of Technology
High School Diploma -
McCaskey High School