Peichun Huang

**Client Management**:
- Oversaw end-to-end client cases, ensuring service alignment with client needs, successfully maintaining high-net-worth clientele and boosting satisfaction.
- Collaborated with U.S. attorneys and hospitals to coordinate resources, reducing legal/medical costs by 15% through strategic negotiations.
- Led seamless client-clinic-lawyer coordination, improving service efficiency.
- **Project Coordination**:
- Designed and executed personalized case plans, integrating global medical resources to streamline processes and reduce wait times.
- Analyzed client feedback to innovate services, achieving an 80% renewal rate and enhancing loyalty.
- Managed cross-functional teams to deliver projects on time, implementing upgrades praised internally and externally.

**Experience Optimization**:
- Established individual client relationships, delivering personalized shopping experiences with high customer satisfaction scores.
- Boosted repeat purchases by 25% in assigned sections, driving a 20% sales increase.
- Assisted in loyalty programs and client appreciation campaigns.
- **Data Management**:
- Audited inventory/sales reports, reducing discrepancies.
- Analyzed sales data to optimize stock turnover and support decision-making.

- **Client Engagement**:
- Built strong client relationships through personalized service, achieving 90+ satisfaction and $10K/month in sales (top performer).
- **Marketing & Operations**:
- Assisted in sales strategies and seasonal promotions, analyzed trends, and optimized inventory.

- **Sales & Inventory**:
- Implemented cross-selling, increasing average spend by 15%.
- Managed stock displays and audits, reducing overstock.