Dynamic professional with a proven track record in team leadership and performance improvement, notably at True Lacrosse. Skilled in customer service and complex problem-solving, adept at motivating teams and enhancing operational efficiency. Achieved significant advancements in athlete development and customer satisfaction, demonstrating exceptional motivational techniques and facility management capabilities. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting the working team.