Pei Jing Chen
Vancouver
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
25
25
years of professional experience
Work History
Front End Checkout TA
Walmart
10.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Chinese Teacher
American West Vancouver Chinese School
09.2024 - 10.2024
- Utilized effective teaching techniques and materials to implement established curriculum goals and objectives.
- Followed best practices of second language acquisition to design and implement sustainable Chinese program.
- Observed and evaluated student academic and social progress by submitting grades and report cards according to established school procedures.
- Motivated students to develop competency in speaking, reading and writing Chinese by hosting cultural activities.
Sales Counter Specialist
Chunghwa Post Co., Ltd.
02.2012 - 10.2021
- Managed banking services, including deposits, withdrawals, and insurance, ensuring customer satisfaction and operational efficiency.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Operated register efficiently, reducing wait times and improving customer experience.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
Sales Manager
Central Fastener Co., Ltd.
06.2009 - 07.2010
- Led nail gun export initiatives, driving strategic company growth and fostering new market development
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
OTR Project Management Specialist
GE Medical Systems Taiwan(GE Healthcare)
11.2005 - 05.2008
- Oversaw import projects for medical equipments, optimizing project delivery timelines and cost-effectiveness.
- Negotiated contracts with external vendors, securing competitive pricing and favorable terms for required services or products.
- Monitored project progress, ensuring milestones were met while maintaining high standards of quality control.
- Managed cross-functional teams to ensure effective communication and collaboration throughout the project lifecycle.
- Implemented continuous improvement initiatives to optimize project performance and deliverables quality.
- Streamlined project management processes by implementing Agile methodologies, resulting in increased efficiency and team collaboration.
- Reduced project risks by proactively identifying potential issues and implementing mitigation strategies.
Foreign Sales & Product Manager
Liteon Technology Corporation
03.2004 - 10.2005
- Guided the export of LCD monitors, collaboration with engineering to align product development with market needs.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Coordinated design meetings and decisions with internal departments and teams.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
Marketing Assistant
Weblink International Inc.
03.2000 - 09.2001
- Coordinated software orders and provided produce training, enhancing dealer knowledge and inventory management.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.
- Monitored competitor activity, staying ahead of industry trends and identifying opportunities for growth.
- Updated spreadsheets with statistical, financial and non-financial information.
Education
Clark College
Vancouver, WA 07.2024 - 12 2024
No Degree - Intensive English Program
University of British Columbia
Vancouver, Canada 09.2024 - 3 2024
Master of Science - Technology Management
Fu Jen Catholic University
New Taipei City, Taiwan06.2008
BBA - Business in International Trade
Tamkang University
New Taipei City, Taiwan09.1995
Skills
- Leadership
- Communication
- Sales & Marketing
- Project Coordination
- Customer Service
- Language ( Chinese & Taiwanese )
- Access Control Management
- Money Handling
- Data Entry
- Data Documentation
- Problem-Solving
- Time Management
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Front End Checkout TA
Walmart
10.2024 - Current
Chinese Teacher
American West Vancouver Chinese School
09.2024 - 10.2024
No Degree - Intensive English Program
University of British Columbia
09.2024 - 3 2024
Clark College
07.2024 - 12 2024
Sales Counter Specialist
Chunghwa Post Co., Ltd.
02.2012 - 10.2021
Sales Manager
Central Fastener Co., Ltd.
06.2009 - 07.2010
OTR Project Management Specialist
GE Medical Systems Taiwan(GE Healthcare)
11.2005 - 05.2008
Foreign Sales & Product Manager
Liteon Technology Corporation
03.2004 - 10.2005
Marketing Assistant
Weblink International Inc.
03.2000 - 09.2001
Master of Science - Technology Management
Fu Jen Catholic University
BBA - Business in International Trade
Tamkang University
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