Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joyce Chen

Camas,Washington

Summary

Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

25
25
years of professional experience

Work History

Front End Checkout TA

Walmart
Vancouver, Washington
10.2024 - Current
  • Executed cash register operations for cash, check, and credit card transactions with precision.
  • Processed customer purchases through cash, card, and check transactions efficiently.
  • Maintained positive interactions with customers to enhance the service experience.

Chinese Teacher

American West Vancouver Chinese School
Vancouver, WA
09.2024 - 10.2024
  • Implemented established curriculum goals through effective teaching techniques and materials.
  • Designed and executed a sustainable Chinese program based on second language acquisition best practices.
  • Hosted cultural activities to motivate students in developing speaking, reading, and writing skills in Chinese.

Sales Counter Specialist

Chunghwa Post Co., Ltd.
Taipei, Taiwan
02.2012 - 09.2021
  • Managed banking services, including deposits, withdrawals, and insurance, to ensure operational efficiency.
  • Operated register to minimize wait times and enhance customer experience.
  • Delivered efficient and friendly service at the counter, boosting overall customer satisfaction.

Sales Manager

Central Fastener Co., Ltd.
New Taipei City, Taiwan
06.2009 - 07.2010
  • Drove strategic nail gun export initiatives, resulting in significant company growth and market expansion.
  • Developed and implemented effective sales strategies to boost overall sales revenue.
  • Fulfilled customer orders with efficiency and precision.
  • Attended exhibitions in the USA to promote brand visibility and engage potential clients.

OTR Project Management Specialist

GE Medical Systems Taiwan (GE Healthcare)
Taipei , Taiwan
11.2005 - 05.2008
  • Oversaw importing projects for medical equipment, enhancing delivery timelines and cost efficiency.
  • Negotiated local contracts with external vendors, achieving competitive pricing and favorable service terms.
  • Implemented Agile methodologies to streamline project management, boosting worldwide team collaboration and efficiency.

Foreign Sales & Product Manager

Liteon Technology Corporation
Taipei, Taiwan
03.2004 - 10.2005
  • Guided export of IBM LCD monitors, aligning product development with market needs through engineering collaboration.
  • Communicated project milestones and deadlines effectively to team members.
  • Coordinated design meetings across internal departments to facilitate decision-making processes.
  • Developed comprehensive product documentation to inform internal teams about upcoming features.
  • Collaborated with sales teams to create trading materials that enhanced staff product knowledge, boosting close rates.

Marketing Assistant

Weblink international Inc.
Taipei, Taiwan
03.2000 - 09.2001
  • Coordinated Microsoft software orders to ensure timely delivery and optimum inventory levels.
  • Delivered product training to vendors, boosting knowledge and efficiency in inventory management.
  • Assisted in development of Microsoft's ordering system software to streamline procurement processes.

Education

Master of Science - Technology Management

Fu Jen Catholic University
New Taipei City, Taiwan
06-2008

BBA - International Trade

Tamkang University
New Taipei City, Taiwan
06-1999

Some College (No Degree) - English-as-a-Second-Language Education

Clark College
Vancouver, WA

Some College (No Degree) - Online Self-pace PMP Certification Course

TIA Education Group
New York, NY

Some College (No Degree) - Intensive English Program

University of British Columbia
Vancouver, Canada

Skills

  • Industry analysis and competitive strategy
  • International trade and logistics
  • Project management
  • Multilingual communication
  • Customer service excellence
  • Training curriculum development
  • Language instruction techniques
  • Cultural engagement initiatives

Timeline

Front End Checkout TA

Walmart
10.2024 - Current

Chinese Teacher

American West Vancouver Chinese School
09.2024 - 10.2024

Sales Counter Specialist

Chunghwa Post Co., Ltd.
02.2012 - 09.2021

Sales Manager

Central Fastener Co., Ltd.
06.2009 - 07.2010

OTR Project Management Specialist

GE Medical Systems Taiwan (GE Healthcare)
11.2005 - 05.2008

Foreign Sales & Product Manager

Liteon Technology Corporation
03.2004 - 10.2005

Marketing Assistant

Weblink international Inc.
03.2000 - 09.2001

Master of Science - Technology Management

Fu Jen Catholic University

BBA - International Trade

Tamkang University

Some College (No Degree) - English-as-a-Second-Language Education

Clark College

Some College (No Degree) - Online Self-pace PMP Certification Course

TIA Education Group

Some College (No Degree) - Intensive English Program

University of British Columbia

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