Pei Ling Enomoto
Bilingual Health Insurance Sales
Jacksonville,FL
Summary
Proactive and results-driven professional with extensive experience across healthcare navigation, insurance benefits advising, management, and entrepreneurship. Proven expertise in guiding customers to optimal solutions, driving team performance, and implementing operational excellence. Seeking leadership roles in healthcare and insurance to leverage strong patient support, sales, and organizational skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Insurance Benefits Advisor
Everise
09.2020 - Current
- Utilized a cutting-edge lead generation platform to set a new industry standard in Medicare product sales
- Guided customers in selecting the best coverage options tailored to their needs, ensuring optimal cost savings
- Consistently exceeded performance targets and contributed to customer satisfaction through personalized service
Care Navigator
United Health Group
12.2022 - 01.2025
- Supported patients in navigating complex healthcare systems, ensuring access to necessary services and resources
- Provided personalized guidance to members, addressing health concerns and coordinating care plans
- Collaborated with healthcare professionals to optimize patient outcomes and satisfaction
Licensed Health Insurance Sales Agent
BCBSFL (Blue Cross Blue Shield Florida)
08.2019 - 12.2019
- Specialized in Medicare insurance sales during the Annual Election Period
- Educated customers on available plans, prioritized their needs, and provided exceptional service
- Resolved customer issues efficiently, delivering on promises and exceeding expectations
Franchise Business Consultant
Sushi with Gusto
01.2016 - 01.2017
- Oversaw operations for45+ sushi bars across the region, ensuring compliance with company policies
- Maintained high food handling and hygiene standards, safeguarding customer privacy and safety
- Reported and addressed operational incidents promptly to uphold brand standards
Manager
Steak and Shake
11.2014 - 08.2015
- Managed a team of75 staff during10-hour shifts in a24-hour restaurant
- Oversaw operations including hiring, inventory, food preparation, and customer service
- Streamlined workflows to improve efficiency across multiple stations
Education
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Mackey Medicine, Nursing, and Management College
Taipei01.1977
Skills
- Fluent in English and Chinese; conversational in Japanese
- Expertise in Medicare insurance sales, healthcare navigation, and franchise operations
- Extensive overseas experience and global connections
Certification
Health Insurance License for over 8 years
Interpreter for English and Mandarin since 2020
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Care Navigator
United Health Group
12.2022 - 01.2025
Licensed Insurance Benefits Advisor
Everise
09.2020 - Current
Licensed Health Insurance Sales Agent
BCBSFL (Blue Cross Blue Shield Florida)
08.2019 - 12.2019
Franchise Business Consultant
Sushi with Gusto
01.2016 - 01.2017
Manager
Steak and Shake
11.2014 - 08.2015
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Mackey Medicine, Nursing, and Management College
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