Peisu Lane
Charlotte,NC
Summary
Sharp Executive Coordinator / Operations Manager with 20+ years of experience successfully managing administrative functions and providing office assistance and support to executives and corporate leaders. Optimizing productivity, efficiency, and service quality across various environments. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
21
21
years of professional experience
Work History
Operations Manager / Executive Coordinator
Premier, Inc.
07.2013 - Current
- Plan and coordinate successful high-profile corporate events including investor conferences, healthcare summits and committee meetings
- Logistical support for Board of Directors meetings and events
- Organize International and Domestic travel arrangements for Senior Vice President and Executive Team members, including complex air, ground transfers, hotel and meeting arrangements
- Negotiate contracts with vendors and suppliers to obtain best pricing and terms
- Deliver expert clerical support by efficiently handling wide range of routine and special requirements
- Ordering and maintaining office supplies and equipment
- Assist with onboarding, training and scheduling one-on-one meetings for new employees
- Tracking budgets, collecting / submitting invoices
- Control access to confidential business documents, financial information and proprietary data
Executive/Personal Assistant/Manager (Contract)
PHT International
02.2013 - 07.2013
- Managed President's complex and frequently changing schedule
- Overseen President's personal home appointments and events
- Kept detailed track of household and maintenance inventory and schedules
- Ascertained and preserved confidentiality of all company communication and documentation
- Produced accurate office files, spreadsheets and crafted presentations to support executives and boost team productivity
- Provided exceptional customer service when interacting with clients or vendors on behalf of President
- Responded to emails and other correspondence to facilitate communication and enhance business processes
Executive Assistant
Delray Medical Center
04.2007 - 12.2012
- Provided administrative support to COO, CFO and Director of Business Development and their direct reports as needed
- Back-up coverage for CEO and CNO, including Board of Governors meeting preparation
- Maintained COO, CFO and Director of Business Development's calendar - plan and schedule meetings, teleconferences and travel
- Processed monthly expense reports reflecting supporting documents, ordering of office supplies, prepare PowerPoint presentations
- Fostered strong working relationship with physicians and executives to achieve organizational goals
- Answered high volume of phone calls and email inquiries
- Screened calls and emails and responded accordingly to support executive correspondence
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Executive Assistant / Buyer-planner
Q.E.P. Co., Inc.
02.2004 - 03.2007
- Administrative support to VP Global Sourcing and SVP of Commercial Sales
- Handled confidential and sensitive information with discretion and tact
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Purchasing and receiving of goods, requesting new product samples from international suppliers
- Used advanced software to prepare documents, reports, and presentations
Education
High School Diploma -
MacArthur High School
Levittown, NY06.1996
Some College (No Degree) -
Molloy College
Rockville Centre, NYSkills
- Confidential Information Handling
- Customer Service Excellence
- MS Office
- Zoom
- Exceptional Communication
- Compliance & Regulation Adherence
- Calendar Management
- Superb time management skills
- Logistics Management
- Data Management
- Problem-Solving
- Intermediate Chinese (Mandarin)
Timeline
Operations Manager / Executive Coordinator
Premier, Inc.
07.2013 - Current
Executive/Personal Assistant/Manager (Contract)
PHT International
02.2013 - 07.2013
Executive Assistant
Delray Medical Center
04.2007 - 12.2012
Executive Assistant / Buyer-planner
Q.E.P. Co., Inc.
02.2004 - 03.2007
Some College (No Degree) -
Molloy College
High School Diploma -
MacArthur High School
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