Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pejmon Golabi

Colorado Springs,CO

Summary

Dynamic sales professional with a proven track record at Santa's Shop, excelling in customer service and cash handling. Leveraged exceptional people skills to boost customer retention by 20%. Adept at problem-solving and fostering customer loyalty through personalized shopping experiences. Reliable team player with a goal-oriented mindset, consistently enhancing store operations and visual appeal.

Overview

1
1
year of professional experience

Work History

Sales Associate

Santa's Shop
10.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.

Sales Associate

Aladdin's Rug Gallery
06.2024 - 10.2024
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

No Degree - Criminal Justice Emphasis in Cybersecurity

University of Colorado At Colorado Springs
Colorado Springs, CO
05-2026

No Degree - Minor in Psychology

University of Colorado At Colorado Springs
Colorado Springs, CO
05-2026

High School Diploma -

Pine Creek High School
Colorado Springs, CO
05-2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented

Timeline

Sales Associate

Santa's Shop
10.2024 - 01.2025

Sales Associate

Aladdin's Rug Gallery
06.2024 - 10.2024

No Degree - Criminal Justice Emphasis in Cybersecurity

University of Colorado At Colorado Springs

No Degree - Minor in Psychology

University of Colorado At Colorado Springs

High School Diploma -

Pine Creek High School

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