Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
Improved patient care by implementing new protocols and procedures for CNA team members.
Maintained high standards of care by ensuring compliance with state and federal regulations.
Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
Promoted a positive work environment by fostering open communication among staff members.
Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
Participated in regular meetings with upper management to discuss staffing issues, policy updates, and budgetary concerns.
Streamlined communication between CNAs, supervisors, and other healthcare professionals to optimize patient care.
Hospice Aide
San Antonio Ispire Hospice
03.2016 - 05.2018
Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
CNA
Westover Hills Rehabilitation And Healthcare Center
06.2015 - 01.2016
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Documented patient information and care activities in electronic health record.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Helped patients complete range of motion exercises to prevent loss of function during care.
Education
License And Certification - Nursing CNA Certificate And License
West Avenue Nurse Aide Academy
San Antonio, TX
06.2015
High School Diploma -
Our Lady of Tepeyac High School
Chicago, IL
06.1997
Skills
Bathing Assistance
Vital signs monitoring
Grooming assistance
Dressing assistance
Compassionate Care
Written and verbal communication
Catheter Care
Emotional Support
End of life care
Ethical behavior
Family Support
Pressure Ulcer Prevention
Recordkeeping
Skin integrity maintenance
Vital signs
Patient Care
Direct Patient Care
Empathy and Compassionate Care
HIPAA Compliance
CNA Certification
Home Care Aide
Behavior redirection
Patient Safety Management
Family Communication
Self-Care Practices
Healthcare regulations
Staff Management
Patient Care Coordination
Basic Life Support
Compassionate Leadership
Patient Safety
Certified in CPR/AED
Languages
Spanish
Native or Bilingual
Timeline
Travel Hospice CNA Supervisor
Texas Hospice
05.2018 - 10.2021
Hospice Aide
San Antonio Ispire Hospice
03.2016 - 05.2018
CNA
Westover Hills Rehabilitation And Healthcare Center
06.2015 - 01.2016
License And Certification - Nursing CNA Certificate And License